Dorie (Dorothy) Nelson
Norwich,NY
Summary
Reliable team player with a strong commitment to continuous learning. Demonstrated customer-friendly approach in interactions, fostering positive relationships. Computer experience provides a solid foundation for adapting to new technologies.
Overview
26
26
years of professional experience
Work History
Head Housekeeping Supervisor
Super 8
Norwich, New York
10.2023 - Current
- Inspected guest rooms for cleanliness and proper setup. for cleanliness, linen readiness, and brand-standard compliance.
- Trained new housekeepers on Super 8 cleaning procedures and safety practices.
- Managed linen supply and restocking to support guest service needs.
- Monitored housekeeping carts, chemicals, and equipment for proper use and storage.
- Oversaw inventory levels of guest room supplies like towels, linens, and toiletries, ensuring timely orders were placed.
- Assisted housekeeping staff in maintaining cleanliness and organization of guest rooms and public areas at budget hotel property.
Housekeeper
Red Roof Inn
Norwich, New York
06.2023 - 10.2023
- Cleaned Red Roof Inn guestrooms using approved housekeeping procedures.
- Changed linens, made beds, and refreshed guest rooms daily.
- Sanitized bathrooms, mirrors, and high-touch surfaces in occupied rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed carpets, swept floors, and dusted furniture in guest areas.
- Reported maintenance issues to front desk and engineering staff.
- Used cleaning chemicals following proper guidelines.
Machine Operator
Mid Island Bindery
Farmingdale, New York
02.2019 - 08.2020
- Monitored machine operation and adjusted settings to enhance quality during print finishing runs.
- Adjusted machine settings to optimize performance and maintain production standards. to complete tasks accurately.
- Cleared jams and conducted routine machine cleaning and maintenance to prevent downtime.
- Followed Mid Island Bindery safety procedures and production instructions.
Night Shift Computer Room Supervisor
J McGrath Mailing Services, Inc
Farmingdale, New York
01.2001 - 06.2005
- Supervised night shift mail processing to ensure timely and accurate production.
- Oversaw inserter operations, sorters, and postage equipment to optimize production runs.
- Directed sorter tasks, inserters, and bindery staff to maintain smooth overnight operations.
- Monitored sortation, stuffing, labeling, and presort processing activities
- Inspected outgoing mail for accuracy, quality, and USPS compliance
- Maintained clean, organized room conditions and supply readiness
Education
High School Diploma -
West Babylon High School
West Babylon, NY06-1992
Skills
- Quality assurance
- Customer service
- Front desk coordination
- Records management
- Time management
- Adaptable scheduling
- Flexible and adaptable
- Self-motivated
- Communication
- Positive demeanor
- Confidentiality
Timeline
Head Housekeeping Supervisor
Super 8
10.2023 - Current
Housekeeper
Red Roof Inn
06.2023 - 10.2023
Machine Operator
Mid Island Bindery
02.2019 - 08.2020
Night Shift Computer Room Supervisor
J McGrath Mailing Services, Inc
01.2001 - 06.2005
High School Diploma -
West Babylon High School