Doriel Dias Filho
Business Administrator
Tampa,FL
Summary
Proven leader with extensive experience in operations and team management. Excelled in staff management and decision-making, enhancing team productivity and client satisfaction. Demonstrated ability to exceed financial targets through strategic initiatives, achieving significant company growth. Skilled in fostering strong relationships and implementing process improvements, ensuring high-quality standards and operational excellence.
Overview
23
23
years of professional experience
Work History
Manager of Operations
Lina’s Angel Home Cleaning
09.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Answer calls, make appointments, organize schedules with clients and staff.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Supervisor
FT Signs
08.2020 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Managing Director
IBIOC
12.2013 - 12.2018
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Pastoral Coordinator
Igreja Obreiros De Cristo
04.2005 - 12.2018
- Organized retreats and workshops aimed at deepening participants'' understanding of their faith journey.
- Recruited trained, and managed teams of dedicated volunteers to assist in various aspects of ministry work.
- Evaluated existing ministry offerings regularly, making adjustments as needed to ensure ongoing relevance and effectiveness.
- Spearheaded youth ministry programs that engaged young people in service projects, leadership opportunities, and spiritual growth opportunities.
Managing Partner
AGIOS
02.2011 - 11.2013
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
Supervisory Administrative Specialist
IBIOC
02.2002 - 12.2010
- Coordinated travel arrangements for executive staff, ensuring efficient scheduling and cost-effective accommodations.
- Safeguarded sensitive information through diligent maintenance of confidential records storage systems in compliance with legal regulations.
- Facilitated timely resolution of customer inquiries by streamlining communication channels between departments.
- Managed complex scheduling and calendar coordination for high-level executives, ensuring punctuality and effective time management across the board.
Education
Bachelor In Theology -
FATIN
Recife - PE, Brazil01.2005
Bachelor In Business - Administration
UNICAP
Recife - PE, Brzil11.2001
Skills
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Full Professional
Timeline
Manager of Operations
Lina’s Angel Home Cleaning
09.2023 - Current
Supervisor
FT Signs
08.2020 - 09.2023
Managing Director
IBIOC
12.2013 - 12.2018
Managing Partner
AGIOS
02.2011 - 11.2013
Pastoral Coordinator
Igreja Obreiros De Cristo
04.2005 - 12.2018
Supervisory Administrative Specialist
IBIOC
02.2002 - 12.2010
Bachelor In Theology -
FATIN
Bachelor In Business - Administration
UNICAP
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