Doris Velasquez Hernandez
Grand Rapids
Summary
Dynamic professional with a proven track record at National Heritage Academy, excelling in compliance management and accuracy. Skilled in software applications and customer service, I effectively managed high volumes of confidential data while enhancing team collaboration. Recognized for problem-solving abilities and commitment to maintaining operational excellence.
Overview
9
9
years of professional experience
Work History
Food Application Processor
National Heritage Academy
07.2024 - Current
- Handled confidential applicant information with discretion and adherence to privacy regulations.
- Updated and maintained application reports and files.
- Managed high volumes of incoming applications, prioritizing tasks effectively to meet deadlines consistently.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Managed food application processes.
- Corrected data entry errors to prevent duplication or data degradation.
Hatchery Worker
Townline Hatchery
02.2021 - Current
- Supported healthy growth of chicks with timely vaccinations and medical treatments as needed.
- Contributed to increased employee morale by actively participating in team building activities and open communication among staff members.
- Assisted in developing standard operating procedures for various hatchery tasks to ensure consistency in work quality.
Shift Leader
Walgreens
01.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate Degree In Nursing - Nursing
Grand Rapids Community College
Grand Rapids, MISkills
- Accuracy and precision
- Software knowledge
- Compliance management
- Contract review
- Teamwork
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Food Application Processor
National Heritage Academy
07.2024 - Current
Hatchery Worker
Townline Hatchery
02.2021 - Current
Shift Leader
Walgreens
01.2016 - Current
Associate Degree In Nursing - Nursing
Grand Rapids Community College
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