Summary
Overview
Work History
Education
Skills
Timeline
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Dorisa Smith

Warner Robins,Georgia

Summary

Customer service oriented with strong problem-solving abilities. Very excellent in communication and team work skills, detailed oriented. The ability to learn quickly to new environment's. Bring positive attitude and commitment to learn new things and challenges with dedication.

Overview

6
6
years of professional experience

Work History

Housekeeper

Candlewood Suites Hotel
02.2025 - Current
  • Clean rooms assigned to prepare for the arrival of guests and meeting the deadlines.
  • Change bed linens and collect soiled linens for cleaning.
  • Start the dishwasher to clean the dirty dishes that previous guests used.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Sweep , mop, take out trash.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.

Housekeeper

Courtyard by Marriott
01.2024 - 01.2025
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed the rugs and the hallways
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Housekeeper

Best Western Plus Hotel
06.2023 - 01.2024
  • Clean rooms assigned to prepare for the arrival of guests and meeting the deadlines.
  • Changed bed lines and collect soiled linens for cleaning .
  • Cleaned bedroom , bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Sweep, mop, and take out trash.
  • Replenished toilet paper ,soaps , shampoos, towels, coffee., cups, and trash bags in the guests rooms.

Housekeeping Supervisor

Hilton Garden Inn Hotel
05.2021 - 07.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored new staff on cleaning and safety.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and rooms blocks.
  • Receiving shipments for housekeeping department.
  • Complete morning paperwork and end of shift paperwork.







Housekeeper

Hilton Garden Inn Hotel
04.2019 - 05.2021
  • Clean guest rooms assighed and according to priority.
  • Follow OSHA regulations and hotel requirements and maintain supplies and tools needed for tasks.
  • Handle guests complaints and inquiries and ensure confidentiality and security of guests rooms.
  • Perfrom duties with attention to detail, accuracy follow through and courtesy.

Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
08-2019

Associate of Applied Science - Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
12-2018

Skills

  • Teamwork
  • Customer service
  • Health and safety compliance
  • Excellent oral and written communication
  • Customer-oriented
  • Multitasking and organization
  • Detail-oriented
  • Professional and courteous

Timeline

Housekeeper

Candlewood Suites Hotel
02.2025 - Current

Housekeeper

Courtyard by Marriott
01.2024 - 01.2025

Housekeeper

Best Western Plus Hotel
06.2023 - 01.2024

Housekeeping Supervisor

Hilton Garden Inn Hotel
05.2021 - 07.2023

Housekeeper

Hilton Garden Inn Hotel
04.2019 - 05.2021

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy

Associate of Applied Science - Medical Administrative Assistant

Ultimate Medical Academy

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Dorisa Smith