DORNISA GRAHAM
Colorado Springs,CO
Summary
- Dynamic Program Counselor with a proven track record at Coleman Hall/City of Philadelphia, specializing in mental health support and multicultural competence. Enhanced client outcomes through tailored treatment plans and crisis intervention. Skilled in fostering family engagement and maintaining professional boundaries, that will allow that participant the opportunity to redefine their self with-in thier community and become a productive member within that society and forger a new and productive life for for him or her self.
Overview
21
21
years of professional experience
Work History
Program Counselor
COLEMAN HALL/CITY OF PHILADELHIA
04.2018 - 08.2019
- Collaborated with interdisciplinary teams to design effective treatment plans for individual clients.
- Provided crisis intervention services, resulting in timely assistance and support for clients in need.
- Delivered engaging workshops on relevant topics, enhancing client understanding of key issues and strategies for success.
- Improved client outcomes by consistently monitoring progress and adjusting interventions as needed.
- Conducted thorough assessments of client needs, creating targeted goals and objectives within their treatment plans.
- Coordinated community resources and referrals, ensuring access to vital services for clients.
- Supported a diverse range of clients through cultural competency training initiatives.
- Enhanced program effectiveness by developing and implementing comprehensive counseling strategies.
- Facilitated group therapy sessions, fostering a supportive environment for participants to share experiences and insights.
- Assisted in the development of program policies and procedures, contributing to overall improvements in service delivery.
- Maintained detailed case notes, allowing for efficient tracking of client progress over time.
- Increased participant satisfaction through tailored support and guidance in various program aspects.
- Developed strong rapport with clients, maintaining open communication channels and trust throughout the counseling process.
TEMPORARY WORKER
PEOPLE EADY
05.1998 - 08.2019
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Human Services
05-2016
Skills
- Professional boundaries
- Mental health support
- Multicultural competence
- Family engagement
Timeline
Program Counselor - COLEMAN HALL/CITY OF PHILADELHIA
04.2018 - 08.2019
TEMPORARY WORKER - PEOPLE EADY
05.1998 - 08.2019
SPINGFIELD COLLEGE SCHOOL OF HUMAN SERVICES - , Human Services
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