Doron Brown
Kissimmee,FL
Summary
Seasoned supervisor in transportation management with comprehensive experience overseeing operations and personnel. Possess strong leadership abilities, adept in streamlining processes to enhance efficiency and improve service delivery. Skilled in conflict resolution, team motivation, and maintaining safety protocols. Have successfully implemented strategies that significantly improved operational outcomes and team performance.
Overview
21
21
years of professional experience
Work History
Road Foreman of Engines
Alstom Group
Orlando, FL
07.2018 - Current
- Oversee the performance of locomotive engineers and conductors.
- Provide training and guidance on safety protocols and operational procedures.
- Conduct periodic evaluations and certifications for train crew members.
- Monitor train schedules, movements, and crew assignments.
- Resolve on-the-job technical or logistical issues that arise during train operations.
- Coordinate with dispatchers and yardmasters for smooth operations.
- Work with mechanical departments to ensure locomotives are in good working condition.
Trainmaster
Bombardier Transportation
Camden, NJ
08.2013 - 07.2018
- Supervise 33 light rail vehicle operators to ensure compliance to Federal Railroad Regulations
- Complete regular schedules for train rides in order to assure light rail vehicle operators are in compliance with rules, regulations and in compliance with CFR 240/242
- Respond to service interruptions and provide support in regards to the trouble shooting of mechanical issues
- Investigate and complete required forms for incident/accidents that occur on the railroad
- Ensure all job assignment vacancies are filled in accordance with company internal policy
- Ensure operation tests are completed per federal regulations to help identify risk and make corrective action
- Complete performance evaluations of light rail operators to ensure proper development to core business practices
- Provide training in regards to rules, regulations, and customer service
- Provide real time train delay and service interruption information to appropriate personnel
- Ensure customer service goals are maintained by providing optimum customer service and on-time performance of schedules trains
- Manage extra and new train schedules to accommodate a change in business practices and service
- Provide written and oral reports as required in regards to customer service complaints, accidents and investigations
- Interview, select and manage new hire train service crews to ensure employees receive proper training and support
- Manage a crew based budget for light rail operators.
Vehicle Operator
Bombardier Transportation
Camden, NJ
01.2004 - 01.2008
- Transport 300 customers from Trenton to Camden on The River Line train every 15 minutes during rush hour and every 30 minutes during off peak hours
- Inspect and monitor condition of trains in accordance with legal coding, thereby ensuring the safe and timely arrival of hundreds of passengers on a daily basis
- Member of crisis team responsible for troubleshooting and instituting emergency procedures.
Education
BS - Economics
Rowan University
Glassboro, NJ01.2003
Skills
- CPR Certified
- Incident investigation
- CFRC (GCOR) Rules and Regulations
- Customer Service Crisis
- Certified Locomotive Engineer
- Emergency response coordination
- Rail operations management
- Employee training and development
- Incident investigation
- Crew management
References
References upon request.
Timeline
Road Foreman of Engines
Alstom Group
07.2018 - Current
Trainmaster
Bombardier Transportation
08.2013 - 07.2018
Vehicle Operator
Bombardier Transportation
01.2004 - 01.2008
BS - Economics
Rowan University
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