Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jonathan Webster

Summary

Successful transportation manager articulate in communicating with staff, customers and senior managers to deliver on service promises. Expert with conflict resolution, and customer satisfaction. Goal-oriented in closing team knowledge and skill gaps to keep up with changing industry demands.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Road Foreman of Engines II

Amtrak
03.2018 - Current
  • Supervised transportation operations to maintain safe operation, high level of customer service and compliance with regulatory requirements.
  • Recommended changes in structure or personnel to secure optimal utilization of resources.
  • Developed relationships with state partners and host rail roads to establish contacts and collect accurate service feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Passenger Engineer

Amtrak
03.2014 - Current
  • Comply with state and federal regulations for the safe transportation of passengers.


Passenger Conductor

Amtrak
01.2010 - Current
  • Communicated with train dispatchers to obtain and adjust directions.
  • Prepared forms, required reports, switch lists and train orders daily.
  • Communicated through various methods to conduct train movement.
  • Negotiated and directed train and rail cars movement.
  • Made public announcements on routes and delays.

Education

High School Diploma -

Oakdale High School
Oakdale, CA
1999

Skills

  • Data Analytics
  • Microsoft Office Suite
  • Tableau
  • Wi-Tronix
  • Labor Agreements
  • Safety Practices
  • Performance Monitoring
  • Regulatory Requirements
  • Task Prioritization
  • Resource Management
  • Customer Support

Accomplishments

Facilitated the Bay Subdivision CI OTP Team 2021-2023

Chairperson for the Bay Area Safety Committee 2021-2023

Co-Chairperson for the Bay Area Safety Committee 2019-2021

Designed and executed multiple territory reroute qualifications in concert with host rail roads and state partners to mitigate delay minutes due to service disruptions

Certification

Class 1 Train Service Engineer

Passenger Conductor

DSLE

OJTI

Timeline

Road Foreman of Engines II

Amtrak
03.2018 - Current

Passenger Engineer

Amtrak
03.2014 - Current

Passenger Conductor

Amtrak
01.2010 - Current

High School Diploma -

Oakdale High School

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Jonathan Webster