Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Dorothea White

Richmond,VIRGINIA

Summary

Seasoned Licensed Practical Nurse from Richmond Memorial Hospital, adept in improving patient outcomes and streamlining healthcare processes. Demonstrates exceptional decision-making and effective communication, ensuring optimal patient care. With a 42-year record in social services, excels in resource facilitation and building trust with clients. Achieved significant advancements in patient care delivery through collaborative teamwork and technical proficiency.

Overview

46
46
years of professional experience

Work History

Service Facilitator/Case Manager

Va Department of Medicaid Assistant
09.2015 - Current
  • Provided ongoing training and development opportunities for staff members to enhance their skills and knowledge base.
  • Played an integral role in launching new services or programs designed to meet evolving client demands or industry trends.
  • Actively participated in relevant industry events or conferences, staying informed about emerging trends and best practices in service facilitation.
  • Streamlined workflow processes for improved team productivity and customer support.
  • Developed strong relationships with clients, fostering trust and loyalty in the business.
  • Managed challenging situations with professionalism and diplomacy, safeguarding the reputation of the business while prioritizing clients'' interests.

Personal Care Assistant

Care Advantage, Inc.
02.1980 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.

Licensed Practical Nurse

Richmond Memorial Hospital
03.1979 - 08.2020
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans, optimizing patient outcomes.
  • Administered medications and injections to patients.

Education

Virginia Healthcare Institute
Richmond Va
10-2013

Virginia Commonwealth University
Richmond, VA
06-1978

High School Diploma -

Armstrong High School
Richmond Va
06-1974

Skills

    Well-organized administrative professional and service advocate able to help individuals obtain community based resources

    Reliable and hardworking 42 year record in social and human services, Skill organizes paperwork and connections to obtain resources for individuals,

  • Active listening
  • Effective communication
  • Verbal and written communication
  • Documentation skills
  • Decision-making
  • Adaptability and flexibility

Timeline

Service Facilitator/Case Manager

Va Department of Medicaid Assistant
09.2015 - Current

Personal Care Assistant

Care Advantage, Inc.
02.1980 - Current

Licensed Practical Nurse

Richmond Memorial Hospital
03.1979 - 08.2020

Virginia Healthcare Institute

Virginia Commonwealth University

High School Diploma -

Armstrong High School
Dorothea White