Dorothy Arellano
Social work
Fresno,CA
Summary
Experienced Counselor and Case Manager with a strong foundation in providing compassionate support and effective services to diverse populations. Skilled in creating tailored care plans, conducting assessments, and facilitating group as well as individual counseling sessions. Proven ability to foster client independence, well-being, and mental health through dedicated care and advocacy. Eager to contribute to a dynamic team to make a meaningful difference in the community.
Overview
16
16
years of professional experience
Work History
Direct Home Care Provider
In Home Supportive Services
Fresno, CA
06.2017 - 12.2022
- Ensured client well-being by attentively monitoring of behaviors and emotional states, promptly addressing concerns for holistic care.
- Enhanced client independence and safety through dedicated mobility support and vigilant supervision.
- Facilitated client wellness and daily living support by efficiently managing daily task.
- Provided mental and emotional support.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Case Manger/Substance Abuse Counselor
Tower Recovery Center
Fresno, CA
08.2008 - 02.2011
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Worked with diverse group of patients under direct supervision of licensed therapists and supervisors.
- Managed treatment processes and maintained progress notes and related documentation.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Counseled clients on available resources within the community that could help meet their needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Maintained confidentiality and adhered to professional ethics and standards.
- Developed aftercare plans for clients transitioning out of treatment programs.
- Conducted individual and group therapy sessions for outpatient clients.
Alcohol and Drug Counselor - Intern
Tower Recovery Center
Fresno
08.2006 - 12.2007
- Attended training courses focused on counseling techniques and documentation processes.
- Effectively managed and implemented group and individual counseling sessions.
- Charted and recorded information in client files.
- Assisted in intake, assessment and treatment planning.
- Coordinated referrals to additional resources such as housing, employment, legal aid.
- Provided individual and group counseling to clients struggling with substance abuse.
- Monitored clients' progress throughout the course of treatment plan implementation.
- Attended professional development workshops related to addictions counseling techniques.
- Supported and counseled clients with drug and alcohol addiction.
Education
Bachelor of Arts - Social Work
California State University - Fresno
05-2012
Associate of Science - Human Service - Social Work
Fresno City College
05-2010
Undergraduate Certificate - Human Services; Alcohol And Drug
Fresno City College
12-2007
High School Diploma -
Fresno Adult School
05-2006
Skills
- Crisis Intervention
- Advocacy
- Cultural Competence
- Conflict Resolution
- Effective Communication
- Documentation and Reporting
- Time Management
- Assessment
- Evaluation
- Teamwork
- Problem-Solving
- Organized
- Multi-tasking
- Flexible
- Case management skills
- Excellent customer service skills
- Typing Skills
Work Preference
Work Type
Full TimeTimeline
Direct Home Care Provider
In Home Supportive Services
06.2017 - 12.2022
Case Manger/Substance Abuse Counselor
Tower Recovery Center
08.2008 - 02.2011
Alcohol and Drug Counselor - Intern
Tower Recovery Center
08.2006 - 12.2007
Bachelor of Arts - Social Work
California State University - Fresno
Associate of Science - Human Service - Social Work
Fresno City College
Undergraduate Certificate - Human Services; Alcohol And Drug
Fresno City College
High School Diploma -
Fresno Adult School