Dorothy Ceglauskas
Esthetician
Oak Ridge,NJ
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
7
7
years of professional experience
Work History
Lash Technician
Amazing Lash Studio
03.2022 - 08.2023
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Maintained full schedule of appointments with over 30 clients per week.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Manager/Server Manager
Taphouse 15
04.2018 - 05.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Bartender/Server
Harvest Seasonal Grill & Wine Bar
11.2016 - 05.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Esthetician License - Esthetics
The Artistic Academy of Hair Design
Morris Plains, NJ03.2022
Skills
- Database Interface and Query Software
- Credit Card Transaction Processing
- Guest Satisfaction
- Employee Performance Evaluations
- Server Improvements
- Server Scheduling
- Calm and Pleasant Demeanor
- Casual Dining Services
- POS Terminal Operation
- Training New Hires
Languages
Lithuanian
Native or Bilingual
Russian
Limited Working
Timeline
Lash Technician
Amazing Lash Studio
03.2022 - 08.2023
Manager/Server Manager
Taphouse 15
04.2018 - 05.2023
Bartender/Server
Harvest Seasonal Grill & Wine Bar
11.2016 - 05.2017
Esthetician License - Esthetics
The Artistic Academy of Hair Design