Reliable, punctual, offering strong leadership role. Ability to handle fast- paced situations, multitasking, and high stress environments. Proven willingness to take on any task to support the team and help the business to succeed.
Overview
43
43
years of professional experience
Work History
Communications Officers
A1 Personnel
12725 Royal Drive
08.2024 - Current
Assist with answering high volume emergency and non-emergency phone calls in Emergency Dispatch Center.
Quickly assessing situation, gathering critical information from callers, and dispatching appropriate emergency services to locations.
While remaining calm and make quick decisions under pressure.
Prioritize and make sure calls from public are routed to correct agencies.
Package Handler
FedEx
Houston, TX
06.2023 - 07.2024
Responsible for warehouse duties, physically loading and unloading boxes.
Sorted packages of varying sizes and weight.
Scanned packages and time management of loading packages
Corrections Supervisor
Louisiana State Penitentiary
Angola, Louisiana
04.2004 - 06.2023
Maintained custody and control of offenders
Approached and solved problems in timely manner
Initiative and knowledge of custody and control of offenders
Managed team members for better management of offenders
9-1-1 Telecommunications
City of Houston Police Department
Houston, Texas
02.1982 - 05.2004
Assisted team members with customer satisfaction in fast paced environment
Assisted with high volume 9-1-1 emergency and non-emergency calls from public
Prioritized tasks and solved emergency problems also made sure calls were sent out via radio to correct designated areas
Train and work with officers, facilitate officers at different locations. Respond to the four stores that are under me and make sure all general managers are satisfied with the service that the officers displaying. And I make sure all officers are in good standing with the state compliance. Also I put plans in place to insure the clients safety "in event of rising situation. I also reprimand officers when they are not in compliance with the companies standards and protocols. at SARGENTTrain and work with officers, facilitate officers at different locations. Respond to the four stores that are under me and make sure all general managers are satisfied with the service that the officers displaying. And I make sure all officers are in good standing with the state compliance. Also I put plans in place to insure the clients safety "in event of rising situation. I also reprimand officers when they are not in compliance with the companies standards and protocols. at SARGENT