Dorothy Jessie
Greenville,SC
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and streamlining operations at Lowe's Home Improvement. Skilled in pallet jack operation and fostering team collaboration, I significantly improved store efficiency and appearance. Specialize in stock rotation and shelf stocking, ensuring product freshness and availability. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
33
33
years of professional experience
Work History
Overnight Stocker
Walmart
05.2020 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Server/stocker
Clover Grill
03.2010 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Lowe's Home Improvement
09.1991 - 03.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Eastside High School
Coeburn, VA05.1980
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
Timeline
Overnight Stocker
Walmart
05.2020 - Current
Server/stocker
Clover Grill
03.2010 - 05.2020
Assistant Manager
Lowe's Home Improvement
09.1991 - 03.2010
High School Diploma -
Eastside High School