Dorothy Jones

• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
• Investigated and responded to incidents of inmate misconduct.

• Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
• Offered learning opportunities to help residents develop important life skills.
• Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
• Evaluated staff performance regularly, offering constructive feedback and implementing performance improvement plans when necessary.

Assigned to a telemetry unit where I would greet patients when they were admitted or transferred to the unit. I would take vitals, weight, apply monitors, report and document and abnormal findings to appropriate nurse.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

I was a float certified nursing assistant and was trained in all the positions that CNA's could be posted at. Thus it gave me an opportunity to be trained in the telemetry room and observed all monitors from two different hospitals, I was also trained in ICU, covid units, psychiatric units. I still maintained the vitals, documenting, hygiene, feeding when necessary,, ambulating, empty drains and assisted staff when needed.

Worked as a CNA on a med surg- neuro/ TBI unit.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Worked for a family as a certified nursing assistant. I would take client to her appointments. I had my qmap where I could pass patients medication. I would take vitals, assist with hygiene, do outings with client.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.