Dorothy McDowell

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Supported teachers, students, and other CPS employees in a variety of capacities. Helped CPS security with recess assignments and light office work to support school clerk.

• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
• Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.

Conducts internal and external surveillance to control product loss.

Conducts investigations and stings on retail employees suspected of committing theft or fraud at store.