Summary
Work History
Education
Skills
Timeline
Generic

Rita Zatko

Henderson,United States

Summary

  • Focused and diligent Security Officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts, fire and medical emergencies, while remaining alert, attentive and compassionate at all times. Anticipates trouble taking steps to intervene and diffuse escalating incidents with positive outcomes.

Work History

Senior Security Officer

Sunset Station Hotel & Casino
Henderson , NV
06.2014 - 05.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reported suspicious activities and persons to law enforcement.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.

Promotions Team Member

Palms
Las Vegas, NV
04.2011 - 06.2014
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Security Supervisor

Special Operations Associates, LLC
Las Vegas, NV
10.2006 - 07.2011
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Kept team compliant with security protocols and appearance standards.
  • Supervised team of Number security personnel during shift.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Submitted documentation for weekly payroll, managed schedules and enforced policies.
  • Served as liaison with public officials company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.

Security Lieutenant

Sands Expo Convention Center
Las Vegas, NV
11.1997 - 10.2006
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.

Education

Associates In Science - Paralegal Studies

Las Vegas College- Henderson Campus
Henderson, NV

Skills

  • Federal and State Regulation Compliance
  • Intruder Removal
  • Crisis Management Plans
  • Security Regulation Enforcement
  • Detailed Activity Logs
  • Employee and Visitor Screening
  • Team Player
  • Pattern Recognition
  • CPR Certified
  • Fire Department Communication
  • Law Enforcement Collaboration
  • Attentive and Observant
  • Supervision and Mentoring
  • Investigations Coordination
  • Conflict Resolution Techniques
  • Investigative Skills
  • Emergency Situations
  • Accident Reporting
  • Special Events
  • Dispatching
  • Adaptable and Flexible
  • Effective Working Relationships

Timeline

Senior Security Officer

Sunset Station Hotel & Casino
06.2014 - 05.2022

Promotions Team Member

Palms
04.2011 - 06.2014

Security Supervisor

Special Operations Associates, LLC
10.2006 - 07.2011

Security Lieutenant

Sands Expo Convention Center
11.1997 - 10.2006

Associates In Science - Paralegal Studies

Las Vegas College- Henderson Campus

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Rita Zatko