Pamela Hall
Altavista,VA
Summary
I began in Security in 2004. I have perfect attendance, worked every shift and worked overtime whenever I am needed.
I have trained over 20 people for security guards during my employment. This includes training them for office duties/receptionist, using DSX computer, dispatching, perimeter patrols, camera locations, alarms, being aware of surroundings, walking the premises, contacting the correct professional for emergencies, keeping the gates secure, not allowing anyone on the premises without proper identification and verification they have an Abbott contact. I have resumed the duties of the supervisor when out and I am currently acting supervisor.
I find the role of Security Supervisor rewarding and an opportunity to expand in my job.
Overview
20
20
years of professional experience
Work History
Senior Security Officer
Allied Universal Security Services
04.2004 - Current
- Conducted thorough investigations into reported incidents, leading to appropriate disciplinary action when necessary.
- Interacted assertively but non-confrontationally with personnel and general public.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Demonstrated strong leadership skills in the face of high-pressure situations, providing clear direction to team members during crisis response efforts and ensuring a swift return to normalcy once any immediate threats were neutralized.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
High School Diploma -
Gretna High School
Gretna, VA06.1979
Skills
- Security Team Coordination
- Physical Security
- Security camera monitoring
- Mobile Security
- Employee and Visitor Screening
- Federal and State Regulation Compliance
- Cybersecurity
- Team Player
- Verbal and written communication
- Customer Service
- Knowledge of supervisory concepts
- Business Continuity
- Security Policies
- Honest and Dependable
- Crime Prevention
- Ground Patrol
- Patrol techniques
- Professional Demeanor
- Incident Response
- Information Security
- Perimeter security
- Workplace Safety
- Team Leadership
- Security management
- First Aid Certified
- Schedule Coordination
- Work ethic
- Network Monitoring Software
- Self-Defense
- Theft Prevention
- Interpreting procedures and instructions
- Security Protocols
- Emergency Response
- Security procedures knowledge
- Surveillance
- Identity Management
- Dispatch
- First Aid Training
- English fluency
- Coaching and Mentoring
- Law Enforcement Collaboration
- Threat Assessment
Timeline
Senior Security Officer
Allied Universal Security Services
04.2004 - Current
High School Diploma -
Gretna High School
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