Dorothy Nguyen
Summary
Compassionate and adaptable healthcare professional with a background in dentistry and current MPH training. Experienced in both clinical and administrative roles, with a strong foundation in public health outreach, pediatric care, and interdisciplinary teamwork. Passionate about improving health equity and access for underserved communities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Health Volunteer
Seattle Union Gospel Mission Dental Clinic
09.2015 - Current
- Provide community-based oral health support for underserved populations.
- Assist with patient intake, electronic health records, and hygiene education.
- Maintain infection control protocols and support licensed providers in procedures.
Registered Dental Assistant
Silver Firs Family & Implant Dentistry
07.2019 - 01.2020
- Delivered patient-centered clinical and administrative care in a fast-paced practice.
- Collaborated with dentists and hygienists to improve patient experience and care continuity.
- Managed insurance coordination, scheduling, and digital record systems (Dentrix).
Registered Dental Assistant
Mock and Tran Dentistry PLLC
05.2022 - 07.2022
- Supported front and back-office functions; reinforced communication between providers and patients.
- Developed strong cultural competency and customer service with diverse patient groups.
- Proficient in Eaglesoft practice software and diagnostic imaging.
Front Office and Dental Assistant
Forum Dental Group
12.2022 - 07.2023
- Utilized Open Dental Software for scheduling, patient intake, and insurance management.
- Assisted with chair-side procedures including temporary crowns and dental impressions.
- Contributed to positive patient experiences and efficient clinical flow.
Dental Assistant
DTSS (Dental Temp Staffing Solutions) PLLC
12.2023 - 08.2024
- Rotated among various dental clinics, adapting to diverse clinical settings and teams.
- Expanded clinical competencies while supporting patient care and public-facing services.
- Strengthened flexibility, cultural awareness, and oral health promotion strategies.
Pediatric Dental Assistant
The Art of Pediatric Dentistry
05.2024 - 08.2024
- Provided coronal polishing, scaling, and child-focused care.
- Reinforced health education for pediatric patients and parents.
- Supported team efforts to ensure positive dental experiences for children.
Dental Sterilization Technician
Tracy Wayman, DDS PS
08.2018 - 07.2019
- Maintained sterilization standards to promote patient safety and infection control.
- Supported clinical team with instrument prep, inventory, and operatory turnover.
- Contributed to efficient workflow and organization within the dental practice.
Sterilization Technician
Queen Anne Dental Clinic
09.2014 - 03.2015
- Executed standard sterilization protocols and aided in clinical room readiness.
- Promoted dental hygiene and safety through proper instrument management.
- Assisted with periodontal charting and infection control compliance.
Research Assistant
University of Washington - Doty Lab
06.2013 - 03.2014
- Contributed to plant biology research on endophytes with environmental health relevance.
- Supported lab processes, data collection, and presented results to academic faculty.
- Developed skills in scientific communication and public health-related research practices.
STEM Educator Assistant
Challenge Island LLC
04.2016 - 07.2016
- Facilitated group activities focused on STEM skill-building and teamwork.
- Supported community engagement and early exposure to problem-solving and critical thinking.
- Contributed to education equity through interactive STEM programming.
Teaching & Health Education Support
Healthcare Alternative Spring Break
- Participated in health outreach to rural Washington communities.
- Facilitated fundraising, coordination, and community-based health education efforts.
Education
Master of Public Health (MPH) Candidate -
Midwestern University
01.2026
Master of Arts - Medical Sciences
Heritage University
05.2017
Bachelor of Science - Molecular & Cellular Biology
University of Washington
06.2016
Skills
- Health education
- Community outreach
- Cultural competence
- Team collaboration
- EHR systems (Dentrix, Eaglesoft)
- Patient advocacy
- Communication
- Reliability
Certification
- Dental Assistant, Washington State Department of Health, D1 60723557, 2019
- CPR and First Aid Certification, 2016
- Smiles for Life: National Oral Health Curriculum, 05/01/18
- WSDA HIV/AIDS 7-hour Training, 05/01/17, 05/01/18
- Bloodborne Pathogen Training, American Red Cross, 2017
Leadership Experience
- Member of Fundraising Committee, Healthcare Alternative Spring Break, Spring 2016
- Webmaster Officer, Delta Delta Sigma Student Dental Society, Spring 2016
- Public Relations Officer, Delta Delta Sigma Student Dental Society, Spring 2015
Timeline
Pediatric Dental Assistant
The Art of Pediatric Dentistry
05.2024 - 08.2024
Dental Assistant
DTSS (Dental Temp Staffing Solutions) PLLC
12.2023 - 08.2024
Front Office and Dental Assistant
Forum Dental Group
12.2022 - 07.2023
Registered Dental Assistant
Mock and Tran Dentistry PLLC
05.2022 - 07.2022
Registered Dental Assistant
Silver Firs Family & Implant Dentistry
07.2019 - 01.2020
Dental Sterilization Technician
Tracy Wayman, DDS PS
08.2018 - 07.2019
STEM Educator Assistant
Challenge Island LLC
04.2016 - 07.2016
Dental Health Volunteer
Seattle Union Gospel Mission Dental Clinic
09.2015 - Current
Sterilization Technician
Queen Anne Dental Clinic
09.2014 - 03.2015
Research Assistant
University of Washington - Doty Lab
06.2013 - 03.2014
Teaching & Health Education Support
Healthcare Alternative Spring Break
Master of Public Health (MPH) Candidate -
Midwestern University
Master of Arts - Medical Sciences
Heritage University
Bachelor of Science - Molecular & Cellular Biology
University of Washington
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