Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dorothy Pierre

Miramar,FL

Summary

Highly motivated and committed Surgical Tech that has adept at handling instruments, supplies, and equipment for non-invasive to minimally invasive procedures. Well-versed in all operating room activities with a commitment to upholding the highest standard of sterile technique during procedures. Strong ability to multi-task and prioritize workloads with little to no supervision. Detail-oriented professional looking to bring medical background, and team-building skills to deadline- driven environment.

Overview

15
15
years of professional experience

Work History

Patient Care Coordinator

Vitas Healthcare Hospice
03.2022 - 03.2023
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Identified potential problems and patient care trends.

Surgical Technologist/SPD Technician

Legacy Donor Service Foundation
08.2018 - 03.2022
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
  • Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
  • Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
  • Laid out all instruments, supplies and tools as directed by surgeons.
  • Sterilized medical equipment and properly handled contaminated materials.
  • Organized and maintained unobstructed operative fields to foster immediate access to retractors and suctioning and irrigation equipment.
  • Gathered and took inventory of equipment to confirm adequate supplies for surgery.

Specimen Processor II

Quest Diagnostics
Miramar, FL
04.2018 - 10.2021
  • Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
  • Labeled and numbered specimens for accurate recordkeeping and blind testing.
  • Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
  • Met quality control standards by examining specimens for adequacy and appropriateness.
  • Captured client and specimen data electronically to build and update files.
  • Fielded inquiries from clients and phlebotomists regarding specimen requirements and testing protocols.
  • Processed specimens and prepared each for shipment to testing laboratories.
  • Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
  • Recorded specimen data into laboratory information systems accurately and efficiently.
  • Ensured specimens were labeled correctly and in compliance with regulations.

Customer Service Representative

LogistiCare
01.2017 - 08.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Home Health Care Aide

Maxim Healthcare
09.2008 - 02.2017
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Education

Licensed Pratical Nurse

Florida Academy of Nursing
Miramar, FL
08.2023

Associate of Science - Surgical Technology

Keiser University
Fort Lauderdale, FL
05.2008

Skills

  • Equipment setup and operation
  • Safely disposing of needles
  • Preparing for surgeries
  • Disposing of biohazardous waste
  • HIPAA proficiency
  • Aseptic and sterilization techniques
  • Active listening
  • Critical thinking
  • Report creation
  • Data evaluation
  • Multitasking ability
  • Pre- and post-surgical counts
  • Passing surgical instruments
  • Safe sharps disposal
  • Pre-surgical preparation
  • Setting up and operating equipment

References

  • Available upon request

Timeline

Patient Care Coordinator

Vitas Healthcare Hospice
03.2022 - 03.2023

Surgical Technologist/SPD Technician

Legacy Donor Service Foundation
08.2018 - 03.2022

Specimen Processor II

Quest Diagnostics
04.2018 - 10.2021

Customer Service Representative

LogistiCare
01.2017 - 08.2018

Home Health Care Aide

Maxim Healthcare
09.2008 - 02.2017

Licensed Pratical Nurse

Florida Academy of Nursing

Associate of Science - Surgical Technology

Keiser University

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Dorothy Pierre