Dorothy Setser
Oklahoma City,OK
Summary
Dedicated energetic MOHS Medical Assistant offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
11
11
years of professional experience
Work History
Mohs MA
Southwestern Dermatology
02.2023 - Current
- Maintained high standard of patient care by adhering to strict quality control measures during all stages of sample processing.
- Enhanced patient satisfaction by providing thorough explanations of Mohs procedures and addressing concerns throughout th process.
- Promoted safe working environment by rigorously adhering to proper specimen handling protocols and maintaining clean laboratory spaces.
- Accelerated diagnosis times with efficient prioritization of tasks based on surgical schedules and urgency levels.
- Boosted team productivity through effective communication and collaboration across multiple departments, including pathology, dermatology, and nursing staff.
- Fostered strong relationships with patients, easing anxiety during challenging procedures through empathy and clear communication about their treatment plan.
- Upheld stringent standards for patient privacy by maintaining accurate records while adhering to HIPAA regulations at all times.
- Supported ongoing growth and development of junior staff through mentoring, training, and sharing best practices in Mohs techniques.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient confidence and protected office by keeping information confidential.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Maintained accurate patient charts and medical records.
- Cleaned and sterilized instruments, equipment and surfaces.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Evaluated patient histories and medical records for accuracy and completeness.
- Administered medications and treatments according to physician orders.
- Advised patients and families on health topics pertinent to care and treatment.
- Assisted physicians in diagnosis and treatment of patients.
- Monitored patients during surgeries and identified specific response patterns.
- Called patients post-procedure to inquire about status, recovery and questions.
- Triaged patients in office or by phone to assess severity of conditions.
LPN Charge Nurse
Manor Care
10.2015 - 01.2016
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
LPN Charge Nurse
Bettendorf Healthcare
05.2015 - 09.2015
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
LPN Charge Nurse
The Kahl Home
01.2014 - 07.2014
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Updated patient medical records with services provided, health conditions, and response to treatments using.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Served as charge nurse, caring for patients with serious illnesses.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
LPN Charge Nurse
The Kahl Home
07.2013 - 08.2013
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Updated patient medical records with services provided, health conditions, and response to treatments using.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance..
- Developed and implemented individualized patient care plans.
Education
Associate of Science -
Scott Community College
Bettendorf, IA01.2011
GED -
Southeastern Community College
West Burlington, IA06.1995
Skills
- Instrument Sterilization
- Patient Care
- Surgical Assisting
- Skin Cancer Knowledge
- MOHS micrographic surgery
- Patient vital taking
- Suture removal
- Medical terminology knowledge
- Patient care documentation
- Clinical Documentation
Cooking/Baking, caregiving, Family/Pets
Caring for people/ animals is what i do, through cooking/ baking or just listening to their problems and helping them through whatever it is they need. For example going to the hospital in between classes and clinicals to bath my mother after her mastectomy, her pulmonary surgeries because she didn't want anyone to see her after she lost her breast, to keeping her comfortable at the end of her life, to caring for my Auntie who could not care for herself, to caring for my own husband at the end of his life.
Timeline
Mohs MA
Southwestern Dermatology
02.2023 - Current
LPN Charge Nurse
Manor Care
10.2015 - 01.2016
LPN Charge Nurse
Bettendorf Healthcare
05.2015 - 09.2015
LPN Charge Nurse
The Kahl Home
01.2014 - 07.2014
LPN Charge Nurse
The Kahl Home
07.2013 - 08.2013
Associate of Science -
Scott Community College
GED -
Southeastern Community College
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