Dorothy 'Percina' Timmerman

• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept building spaces premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
• Collaborated with other custodial staff to complete larger projects efficiently and effectively.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Waiting on customers to assign the amount charged for cleaning.

Inspected the quality of the pressing of men's shirts, ladies blouses, and any other item that needed pressing.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.