Summary
Overview
Work History
Education
Skills
References
Software
Timeline
Generic

Dorothy Van Remmen

Holland,N.Y.

Summary

Accomplished manager with extensive experience in hospitality and customer service. Promptly assists customers and identifies specific needs. Consistently adheres to quality standards to promote customer satisfaction and high-quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to work with others to meet expectations and goals.

Overview

5
5
years of professional experience

Work History

Kitchen Manager

Clarksburg Cider
03.2022 - 07.2023
  • Responsible for overseeing and executing proper prep and service as needed.

Assets Protection

Target
Depew, NY
03.2021 - 01.2022
  • Maintained a safe working environment through regular safety audits and adherence to company policies.
  • Achieved high levels of customer satisfaction by addressing concerns promptly and professionally.
  • Conducted regular risk assessments, proactively addressing potential threats to company assets.

Front of House Manager and Hostess

The Roycroft Inn
East Aurora, NY
10.2019 - 11.2020
  • Responsible for greeting, communicating, seating, and tending to guest needs.

Sushi Bar Sous Chef

Yoshi Sushi Bar and Eatery
03.2018 - 06.2019
  • Responsibilities included training new employees and breaking down and cleaning various fish to use on the sushi bar.

Education

Associate's Degree in Hotel Restaurant Management -

Erie Community College
Buffalo, N.Y.
05.2019

Associate's in Occupational Studies - Culinary Arts

The Culinary Institute of America
Hyde Park, N.Y.
03.2018

Regents Diploma -

Holland Jr./Sr. High School
Holland, N.Y.
06.2016

Skills

  • Supply Ordering
  • Staff Supervision
  • Quality Assurance
  • Staff Training and Development
  • Guest Relations
  • Reservation Management
  • Multitasking abilities
  • Customer feedback analysis

References

  • Marc Wagner, Head Chef, Clarksburg Cider, wagnerma01@mail.buffalostate.edu
  • Emilie Manhardt, Front of House Manager and Events Coordinator, Clarksburg Cider, empiette16@gmail.com
  • Kenneth Legnon, Executive Chef, Yoshi Sushi Bar and Eatery, Legnonk@yahoo.com

Software

Microsoft Word

Microsoft Excel

Timeline

Kitchen Manager

Clarksburg Cider
03.2022 - 07.2023

Assets Protection

Target
03.2021 - 01.2022

Front of House Manager and Hostess

The Roycroft Inn
10.2019 - 11.2020

Sushi Bar Sous Chef

Yoshi Sushi Bar and Eatery
03.2018 - 06.2019

Associate's Degree in Hotel Restaurant Management -

Erie Community College

Associate's in Occupational Studies - Culinary Arts

The Culinary Institute of America

Regents Diploma -

Holland Jr./Sr. High School
Dorothy Van Remmen