Dorothy Waller
Hospitality Industry Professional
Las Vegas,NV
Summary
Result-driven and dedicated hospitality professional with over 16 years of experience in high-profile hotels and restaurants. Demonstrated ability to exceed performance targets and deliver exceptional guest experiences. Skilled in communication, mixology, and service excellence. Authorized to work in the US for any employer.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Breakfast Bartender
Early Birds, A Breakfast Spot
2024.04 - Current
- Greet and assist guests, provide menu guidance, and recommend beverage options
- Memorize recipes and prepare signature drinks with accurate garnishes
- Adhere to company policies, procedures, and safety standards
Restaurant Server
Brio Italian Grille
2024.03 - Current
- Ensure high-quality guest service, creating lasting impressions to drive repeat business
- Maintain thorough knowledge of service standards and company policies
- Remain organized and attentive when managing multiple guests simultaneously
Restaurant Bartender/Server
Blacktap, Venetian Hotel and Casino
2017.12 - 2024.03
- Assist guests with menu inquiries and provide informed recommendations
- Prepare drinks and ingredients while maintaining a sanitary bar area
- Part of the opening team for new US locations and trained new employees in food handling and service protocols
Events Bartender
DTP Las Vegas
2017.08 - 2019.01
- Provided efficient and professional service for events and private parties
- Set up special events and prepared drinks following recipes and measurement systems
Bartender
Island Time Floats, Ballys Hotel
2016.08 - 2017.07
- Prepared and served a wide variety of drinks, specializing in mixed beverages and craft beers
- Managed bar operations and maintained documentation for cash accountability
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Floor Manager
Centurion Lounge, LAS Airport
2014.01 - 2016.07
- Company Overview: Compass Group
- Supervised and coordinated service staff to ensure lounge operations were efficient and compliant with service standards
- Assisted with serving and bartending duties when necessary
- Directed, coached, and evaluated front-of-house staff performance
- Compass Group
Banquet Server
Hampton Inn Tropicana
2012.10 - 2013.12
- Served food and beverages at events and banquets in a timely manner
- Cleaned and organized the banquet hall post-event
Education
Bar Management -
Crescent School of Gaming and Bartending
11.2015
Bachelor of Science - Hotel and Restaurant Management
Arellano University
10.2007
Skills
- Food Service & Bartending
- Restaurant & Banquet Experience
- Catering & Upselling
- Food Handling & Safety
- Customer Service
- Hotel Operations
- Cashiering & POS Systems
- Microsoft Office Suite
- Outgoing Personality
Certification
- Food Handler Safety Card, Southern Nevada Health District, 09/22/25
- Techniques of Alcohol Management (TAM), TAM of Nevada, 02/01/25
References
Available upon request.
Timeline
Breakfast Bartender
Early Birds, A Breakfast Spot
2024.04 - Current
Restaurant Server
Brio Italian Grille
2024.03 - Current
Restaurant Bartender/Server
Blacktap, Venetian Hotel and Casino
2017.12 - 2024.03
Events Bartender
DTP Las Vegas
2017.08 - 2019.01
Bartender
Island Time Floats, Ballys Hotel
2016.08 - 2017.07
Floor Manager
Centurion Lounge, LAS Airport
2014.01 - 2016.07
Banquet Server
Hampton Inn Tropicana
2012.10 - 2013.12
Bar Management -
Crescent School of Gaming and Bartending
Bachelor of Science - Hotel and Restaurant Management
Arellano University
- Food Handler Safety Card, Southern Nevada Health District, 09/22/25
- Techniques of Alcohol Management (TAM), TAM of Nevada, 02/01/25
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