Dorthy kay Ratcliff

• Assisted customers with product inquiries and purchasing decisions.
• Managed cash register operations and processed customer transactions efficiently.
• Maintained organized displays and ensured merchandise was well-stocked.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Provided accurate information about products, prices and services.
• Maintained cleanliness of store environment including floors, windows, displays.
• Maintained up-to-date knowledge of store merchandise and policies.
• Processed transactions using a point-of-sale system.
• Attended weekly team meetings to review performance goals and objectives.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

• Operated cash register and processed customer transactions efficiently.
• Managed inventory by restocking shelves and organizing products.
• Assisted customers with inquiries about products and services offered.
• Verified age of customers purchasing alcohol or tobacco products with valid ID.
• Greeted customers entering the gas station and provided assistance when needed.
• Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
• Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
• Operated cash register to process transactions accurately and efficiently.
• Stocked shelves with merchandise such as snacks, drinks and other convenience items.
• Inspected identification to determine proper age of customers for alcohol and cigarettes.
• Processed customer payments, counted money in cash drawers and balanced receipts with sales.
• Checked expiration dates on food items before stocking them onto shelves.
• Answered phone calls regarding product availability, prices and special orders.
• Collected payments for dispensed gas and tendered change or receipts to customers.

• Prepared and cooked menu items according to company standards.
• Maintained cleanliness and organization of the kitchen area.
• Collaborated with team members to ensure timely service.
• Stocked supplies and ingredients for daily operations.
• Operated deep fryers safely while cooking food items as per customer requests.
• Stocked and restocked food items on the line.
• Retained consistent quality and high accuracy when preparing identical dishes every day.
• Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
• Inspected fryers regularly to ensure optimal performance and temperature levels.
• Kept stations stocked and ready for use to maximize productivity.
• Prepared menu items such as french fries, onion rings, fish, chicken and other deep fried foods.
• Communicated with kitchen staff to complete orders quickly.
• Cooked multiple orders simultaneously during busy periods.
• Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
• Seasoned and cooked food according to recipes or personal judgment and experience.
• Utilized appropriate tools such as tongs or spatulas when retrieving or transferring hot foods from fryer baskets to plates.
• Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
• Cooked orders according to customer specifications within established time frames.
• Communicated with customers about order details in a friendly manner.
• Restocked kitchen supplies and food items to properly prepare for food service.
• Organized kitchen and walk-in freezer to enable employees to easily find items.
• Prepped garnishes to reduce wait times during lunch and dinner rush.
• Assisted in preparation of menu items ranging from burgers to sandwiches.
• Prepared garnishes for later use in meal production.
• Used grills, deep fryers and griddles to cook food.
• Prepared multiple orders at once for speedy service.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Kept items warm until sold using heat lamps.
• Washed and cut ingredients for quick meal assembly.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Assisted customers with product inquiries and purchasing decisions.
• Managed cash register operations and processed customer transactions efficiently.

Maintained organized displays and ensured merchandise was well-stocked, inventory also A.T.F.calls for gun sales and pawning.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.stocked coolers and cleaning inside and outside store floors parking lot