Dory Radford
Senoia,GA
Summary
Resourceful Material Controller specializing in inventory management, supply chain optimization, and logistics coordination. Known for high productivity and efficient task completion. Strong analytical and problem-solving skills to maintain inventory accuracy and integrity. Adept at streamlining operations and improving workflow efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Material Controller (TOC-DEPT-483)
Delta Air Lines
Atlanta, GA
06.2014 - Current
- Processes parts for Engine Maintenance in 288/288R and 400/401 using SAP, MTAC/MPL, GEM, Microsoft 365 in coordination with outside repair, customer-owned parts, and materials management.
- Played a key role in transitioning from open racks to VLM system for Delta-owned parts (Pool).
- Performed daily stock counts to ensure accurate inventory records.
- Ensured proper storage of material in the VLM and open rack system's.
- Maintained and updated the VLM Material Database with current information.
- Monitored warehouse operations for accuracy and efficiency.
- Collaborates with diverse teams in Engine Maintenance, including maintenance coordinators and analysts.
- Trained a new Planner in the 288R work center concurrently with the redesign project for the engine rotor MAK carts.
- Guaranteed continuous adherence to safety regulations in preparation for VPP recertification as a Safety Representative in 483.
- Resolved projects focused on safety and ergonomics successfully as a member of the TechOps Solutions team for 483.
Lead Supply Attendant (TOC-DEPT-470)
Delta Air Lines
Atlanta, GA
05.2012 - 06.2014
- Manage direct reports to guarantee efficiency in parts handling processes
- Delivered exceptional customer service to internal and external customers while using SAP, PartsTrac, WebVision, and Outlook.
- Supported team members while handling high-pressure situations
- Executed operational activities aligned with FAA, DOT, and Delta protocols
- Updated MPS with precise time and attendance records for payroll
- Develop and manage operational schedules
- Analyzed operational metrics ensuring personnel efficiency
Supply Attendant (TOC- DEPT-470)
Delta Air Lines
Atlanta, GA
02.2010 - 05.2012
- Responsible for warehousing and distribution of aircraft parts and related materials within the logistics operation.
- Ensured data accuracy and adherence to compliance processes
- Ensured efficient operation of company vehicles
- Prioritized safety throughout all operational processes and procedures
- Facilitated seamless parts transfer with SAP and WebVision applications
- Executed various processes efficiently using technology tools like RF scanners and AirClic trackers
Cargo Agent
Delta Air Lines
Atlanta, GA
12.2010 - 02.2011
- Efficiently lifted, loaded, and unloaded cargo.
- Utilized tugs and forklifts for cargo transport
- Operate Delta systems to record cargo and mail data electronically
- Accurately fill out required manifests and paperwork
Warehouse Associate
Caterpillar Logistics
Griffin, GA
07.2010 - 12.2010
- Utilized RF scanner to receive, stock, and pull parts for shipments to the manufacturing plant
- Conducted daily inspections on order pickers and reach truck lifts
- Maintained high safety standards through correct PPE utilization
- Acquired knowledge in lean and process improvement as part of Six Sigma Green Belt coursework
Assistant Manager/ Driver
PODS
Forest Park, GA
12.2009 - 09.2009
- Directed driver operations to ensure customer satisfaction
- Executed daily tasks like printing, scanning, and filing paperwork
- Managed warehouse inventory with PODS System
- Executed logistics tasks with a Hyster 190 forklift for PODS-branded containers
- Restored functionality of damaged pods
- Frequently required to operate a truck to fulfill assigned routes
Courier
FedEx
Macon, GA
05.2004 - 12.2005
- Safely navigated company vehicles for deliveries and pick-ups
- Efficiently employed package scanning device and on-board computer for data transmission
- Completed daily routes promptly under minimal supervision
Field Service Agent/Meters
Georgia Power
Lithonia, GA
12.2002 - 03.2004
- Safely operated company vehicle to complete assigned meter reading route
- Accurately entered meter readings into FS/2 manually and remotely
Customer Service Agent
Georgia Power
McDonough, GA
03.2002 - 03.2004
- Handled inbound calls from customers concerning billing, products, and services
- Efficient operation of company computer, Lu cent Communications call center telephone, printers, fax machines and other tools and resources to perform job tasks at the Call Center
Aircraft Load Agent/ACS Ramp
Delta Air Lines
Atlanta, GA
07.1997 - 10.2001
- Executed operations using RF scanners and computer systems for baggage handling
- Supported aircraft preparation and dispatch
- Operated ground equipment for loading/unloading baggage, freight, and mail
- Directed operations for aircraft arrivals and departures
- Calculated take-off balance using computer inputs
Computer Technician
Award Computers
Conyers, GA
08.1999 - 08.2000
- Designed and assembled computers for small enterprises
- Enhanced performance of second-hand computers for clients
- Implemented Windows NT, Windows 98, ME and 2000 systems
- Installed network cabling for various commercial setups
Education
Unit Supply Specialist MOS 92Y Phase I & II - Army Supply Systems
Tennessee Army National Guard
Smyrna, Tennessee01.2011
American Intercontinental University - Information Technology
American Intercontinental University
01.2003
University of Phoenix - Information Technology
University of Phoenix
01.2002
Network Administration Specialist Certificate - A+ Fundamentals, Networking Essentials, Windows NT Core Technologies, and Windows NT Administration
Oglethorpe University
Atlanta, GA01.1999
Certificate of Completion - Meteorology And Oceanography
CNATTU Keesler
Biloxi, MS01.1994
Business Administration -
Dekalb College (Georgia Perimeter College)
Clarkston, GA01.1992
Skills
- Operational Logistics Strategy
- Demand forecasting
- Inventory Control
- Production Workflow Planning
- Expense Control
- Purchase tracking
- Audit management
- Procedure Development
- Staff Management
- Collections understanding
- Team Oversight
- Non-profit accounting
- Audit preparation
- Data Tracking
- Negotiation
- Audit Coordination
- Stock control
- Warehouse Operations
- Logistics Planning
- Efficiency Improvement Plans
- Logistics Coordination
Military Service
- ARMY NATIONAL GUARD, HHC 2/121 IN BN, Griffin, GA, Supply Specialist, 07/01/10, 02/01/14, HHB 1/118 FA, Savannah, GA, Field Artillery Meteorological Crewmember, 02/01/06, 09/01/10, Afghanistan, Operation Enduring Freedom (OEF), 08/01/09, 04/01/10, HHC 48 BDE, Macon, GA, 05/01/04, 02/01/06
- US NAVY, NAS Jacksonville, Jacksonville, FL, Shift Supervisor/ Weather Observer, 07/01/94, 12/01/96, USS WASP, Norfolk, VA, Aircraft Handler/ Flight Deck, 07/01/92, 07/01/94, Mediterranean, Operation Southern Watch, Operation Restore Hope, 03/01/93, 10/01/93
Accomplishments
- Unit Supply Specialist MOS 92Y Phase I & II. (95 GPA)- 2011.
- Navy Junior Sailor of the Quarter in 1995.
- Naval Training/ Meteorological Technician- (Aerographer’s Mate- A School) Graduated/ Top of Class (97.5 GPA) in 1994.
Certification
- Georgia Life Insurance License 2021.
- Networking Essentials Exam (072-058), PASSED (09/1999).
Affiliations
- Delta TechOps Solutions Representative (Dept. 483)- 2018-2020.
- Delta Air Lines Safety Representative- Department 483- 2017 to 2020.
- Luella High School Football Booster Club President/ Vice President- 2017-2019.
Timeline
Material Controller (TOC-DEPT-483)
Delta Air Lines
06.2014 - Current
Lead Supply Attendant (TOC-DEPT-470)
Delta Air Lines
05.2012 - 06.2014
Cargo Agent
Delta Air Lines
12.2010 - 02.2011
Warehouse Associate
Caterpillar Logistics
07.2010 - 12.2010
Supply Attendant (TOC- DEPT-470)
Delta Air Lines
02.2010 - 05.2012
Assistant Manager/ Driver
PODS
12.2009 - 09.2009
Courier
FedEx
05.2004 - 12.2005
Field Service Agent/Meters
Georgia Power
12.2002 - 03.2004
Customer Service Agent
Georgia Power
03.2002 - 03.2004
Computer Technician
Award Computers
08.1999 - 08.2000
Aircraft Load Agent/ACS Ramp
Delta Air Lines
07.1997 - 10.2001
Unit Supply Specialist MOS 92Y Phase I & II - Army Supply Systems
Tennessee Army National Guard
American Intercontinental University - Information Technology
American Intercontinental University
University of Phoenix - Information Technology
University of Phoenix
Network Administration Specialist Certificate - A+ Fundamentals, Networking Essentials, Windows NT Core Technologies, and Windows NT Administration
Oglethorpe University
Certificate of Completion - Meteorology And Oceanography
CNATTU Keesler
Business Administration -
Dekalb College (Georgia Perimeter College)
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines
Paige MoorePaige Moore
Passenger Service Agent at Delta Air Lines, Inc.Passenger Service Agent at Delta Air Lines, Inc.
Jason PerezJason Perez
Flight Attendant at Delta Air Lines, IncFlight Attendant at Delta Air Lines, Inc
Clint CaplesClint Caples
Senior Product Manager at Remmert and CompanySenior Product Manager at Remmert and Company