Doshia Green
Washington,DC
Summary
Experienced customer friendly & sales driven individual looking for an opportunity to grow.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Universal Banker
M&T Bank
Washington, DC, USA
11.2021 - 09.2024
- Manage cashbox
- Refer new & existing clients banking products & services
- Process transactions such as cash checks, payments & deposits
- Open new deposit accounts
- Originate & process loans
- Originate outgoing wire transfers
- Close accounts
- Open & close safe deposit boxes
- Identify mortgage opportunities
Document & Control Specialist
M&T Bank
Washington, DC, USA
09.2020 - 11.2021
- Receive & analyze loss mitigation documents
- Request missing or incomplete documents
- Compile documents in a timely manner
- Order borrowers credit reports
- Crossed trained in Doc Prep
Senior Service Associate
M&T Bank
Washington, DC, USA
03.2017 - 09.2020
- Manage cashbox
- Refer new & existing clients banking products & services
- Process transactions such as cash checks, payments & deposits
- Open new deposit accounts
- Originate & process loans
- Originate outgoing wire transfers
- Close accounts
- Open & close safe deposit boxes
- Identify mortgage opportunities
- ATM Custodian
- Vault custodian
- Overdraft/NSF approver
Universal Banker II
Truist Bank
Washington DC
09.2024 - Current
- Assist clients with payments, deposits & withdrawals
- Maintenance existing accounts
- Use external tool to review & accept credit offers
- Uncover needs for existing clients & prospects for external referrals
- Maintain operational controls
Floating Teller
BB&T
Gaithersburg, MD, USA
10.2015 - 01.2016
- Manage cashbox
- Refer new & existing clients banking products & services
- Process transactions such as cash checks, payments & deposits
- Open new deposit accounts
- Originate & process loans
- Originate outgoing wire transfers
- Close accounts
- Open & close safe deposit boxes
- Identify mortgage opportunities
- ATM Custodian
- Vault custodian
- Overdraft/NSF approver
- @Work Champ
- Certified Transaction Coach
Teller
PNC Financial Services Group
Washington, DC, USA
10.2012 - 09.2015
- Provide excellent customer service
- Refer products & services to existing & future customers
- Maintain at least 20 referrals monthly
- Balance cashbox efficiently & accurately
- Sole control ATM Teller
- Serve as backup teller supervisor
- Process banking transactions such as cash checks, payments & deposits
- Responsible for branch appearance & merchandising
Education
High School Diploma - All areas
O!ce of The State Superintendent of Education
Washington, DCFinance
University of Maryland Global Campus
Hyattsville, MDSkills
- Banking
- Underwriting
- Loan Officer Experience
- Fair Housing Regulations
- Credit Analysis
- Cash Handling
- Marketing
- Customer Service
- Loan Origination
- Document Management
Certification
DC Notary Public
Timeline
Universal Banker II
Truist Bank
09.2024 - Current
Universal Banker
M&T Bank
11.2021 - 09.2024
Document & Control Specialist
M&T Bank
09.2020 - 11.2021
Senior Service Associate
M&T Bank
03.2017 - 09.2020
Floating Teller
BB&T
10.2015 - 01.2016
Teller
PNC Financial Services Group
10.2012 - 09.2015
High School Diploma - All areas
O!ce of The State Superintendent of Education
Finance
University of Maryland Global Campus