Dotti Callahan
Norfolk,VA
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in managing complex projects, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager Marketing Operations
Commonwealth Care Alliance
Boston, MA
04.2023 - Current
- Operationalize the Marketing MRM tool, Monday.com, and serve as the primary owner/administrator.
- Manage marketing operations activities in support of the creation of marketing materials.
- Manage regulatory, compliance, and CMS review activities.
- Budget management.
- Outsourced labor management/oversight.
- Vendor management/oversight.
- Identify opportunities to improve processes and streamline go-to-market.
- Create and maintain team process documents to establish a P&P library.
- Mentor, lead, and train staff, ensuring the team has strong brand, product, and benefits knowledge to follow Medicare business compliance requirements.
Director of Marketing and Communications
Elevance Health/Anthem/Amerigroup
Norfolk, VA
03.2011 - 04.2023
- Led coordination of traffic and design for Medicaid business unit.
- Managed schedules and ensured timely completion of marketing initiatives.
- Managed creation of promotional content, visuals, and multimedia.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Selected skilled contractors to ensure project deadlines and budget adherence.
- Analyzed consumer preferences and behaviors to optimize campaigns based on market trends.
- Traffic Manager Oct 2011- Mar 2012
- Traffic Coordinator Mar 2011 - Sept 2011 Supported all project scheduling for 12 health plans in the Medicaid business unit.
Production Director
Raoust + Partners
Hampton, VA
09.2002 - 09.2010
- Coordinated staff schedules to align with evolving production demands.
- Directed production and installation of custom fabrications for interior merchandising projects.
- Ensured work quality aligned with company standards.
- Streamlined workflow through the application of lean methodologies, cutting out redundant steps.
- Designed and executed strategies to manage costs efficiently.
- Oversaw A/P processes, billing operations, and project trafficking.
Education
High School Diploma -
Crestwood High School
Mantua, OHSkills
- Operations management
- Project management
- Business change management
- Policy and procedure development
- Staff training and development
- Budget control
Certification
Haydens Pre-press Print Production
Timeline
Manager Marketing Operations
Commonwealth Care Alliance
04.2023 - Current
Director of Marketing and Communications
Elevance Health/Anthem/Amerigroup
03.2011 - 04.2023
Production Director
Raoust + Partners
09.2002 - 09.2010
High School Diploma -
Crestwood High School
Similar Profiles
Katie SorensenKatie Sorensen
Telephonic Triage Nurse at Commonwealth Care Alliance- Primary CareTelephonic Triage Nurse at Commonwealth Care Alliance- Primary Care
GinaMarie VazquezGinaMarie Vazquez
RN at Commonwealth Care Alliance Primary CareRN at Commonwealth Care Alliance Primary Care
ASHLEY NIGROASHLEY NIGRO
Clinical Operations Associate at Commonwealth Care AllianceClinical Operations Associate at Commonwealth Care Alliance
Joydell CebulaJoydell Cebula
Transitions of Care Discharge Coordinator at Commonwealth Care AllianceTransitions of Care Discharge Coordinator at Commonwealth Care Alliance
Julissa SheffieldJulissa Sheffield
Work Center Supervisor at United States NavyWork Center Supervisor at United States Navy