Dotun Folayan
Severn,MD
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dunkin' Brands
11.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Dietary Aide
Futurecare
01.2019 - 08.2020
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Monitored food safety and sanitation standards in food service areas.
- Participated in medical staff meetings and other committees related to nutrition care.
Political Canvasser
Fix The Fund
09.2018 - 11.2018
- Responded to customer questions and objections to address concerns and build rapport.
- Interacted with and educated 80+ voters in the area to promote the Fix The Fund campaign.
Canvassing Team Leader
DreamHome Remodeling
04.2018 - 08.2018
- Responded to customer questions and objections to address concerns and build rapport.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Collaborated with marketing team to develop promotional materials for canvassing activities.
Sales Associate
City Of Laurel, Maryland
06.2016 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science - Nursing
Howard Community College
Columbia, MD12.2024
High School Diploma -
Laurel High School
Laurel, MD06.2018
Skills
- Multitasking Strengths
- Stockroom Organizing
- Meeting Deadlines
- Verbal Communication
- Online Systems
- Policy and Procedure Adherence
- Social Perceptiveness
- Inventory Tracking
- Fraud Detection
- Cleaning Techniques
Languages
English
Native or Bilingual
Yourba
Limited Working
Spanish
Elementary
Japanese
Elementary
Timeline
Sales Associate
Dunkin' Brands
11.2020 - 03.2022
Dietary Aide
Futurecare
01.2019 - 08.2020
Political Canvasser
Fix The Fund
09.2018 - 11.2018
Canvassing Team Leader
DreamHome Remodeling
04.2018 - 08.2018
Sales Associate
City Of Laurel, Maryland
06.2016 - 08.2016
Associate of Science - Nursing
Howard Community College
High School Diploma -
Laurel High School