Macy Brown
Marshall,MO
Summary
Results-driven operations and sales support professional with experience in underwriting, agricultural sales operations, and account management. Demonstrated success improving workflow efficiency, supporting sales teams, managing client accounts, and ensuring accuracy in compliance-driven environments. Recognized for strong organization, analytical thinking, and relationship-building skills.
Overview
9
9
years of professional experience
Work History
Sales Support Manager
Meristem Crop Performance
01.2024 - 02.2026
- Directed operational support for sales representatives ensuring efficient account management.
- Maintained customer records and follow-ups improving retention and satisfaction.
- Coordinated order processing, shipments, and logistics for on-time delivery.
- Managed invoicing and assisted with accounts receivable discrepancy resolution.
- Prepared sales performance reports for leadership decision-making.
- Led meetings to communicate priorities and performance metrics.
- Strengthened client relationships through prompt issue resolution.
- Built Excel tracking systems for sales and operational metrics.
- Improved workflows by standardizing processes across departments.
New Business Specialist
Shelter Insurance
03.2022 - 02.2024
- Reviewed insurance applications for accuracy and compliance.
- Partnered with agents to resolve documentation discrepancies.
- Processed policy data ensuring precision and timely issuance.
- Maintained records supporting underwriting decisions.
- Provided responsive client and agent support.
Sales Agronomist
AgXplore International LLC
04.2017 - 01.2022
- Advised growers on solutions improving crop yield and profitability.
- Built long-term relationships through consultative sales strategies.
- Monitored field results and adjusted recommendations.
- Expanded territory revenue through retention and new business.
Education
Bachelor of Science - Agricultural Business
Missouri Valley College
Marshall, Missouri Bachelor of Science -
Marshall High School
Marshall, Missouri2012
Skills
- Sales Operations Support
- Account Management
- Logistics Coordination
- A/R Tracking
- Underwriting Documentation
- CRM Systems
- Reporting & Analytics
- Advanced Excel
- Workflow Optimization
- Client Relations
- Cross-Functional Communication
- Process Improvement
ADDITIONAL EXPERIENCE
- Customer Service Associate — Hardeman Store & Cafe (2016–2017)
- Office Assistant — Slater Veterinary (2015–2016)
- Childcare Provider — Missouri Valley College Daycare (2013–2016)
Timeline
Sales Support Manager
Meristem Crop Performance
01.2024 - 02.2026
New Business Specialist
Shelter Insurance
03.2022 - 02.2024
Sales Agronomist
AgXplore International LLC
04.2017 - 01.2022
Bachelor of Science - Agricultural Business
Missouri Valley College
Bachelor of Science -
Marshall High School