Doug Dannevik

• Supervised daily store operations to ensure efficient workflow and customer satisfaction.
• Trained and mentored staff on product knowledge and customer service best practices.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Developed promotional strategies to increase sales and enhance customer engagement.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Established strong vendor relationships to negotiate favorable terms and improve supply chain efficiency.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Managed daily operations to ensure smooth functioning of the store.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Supervised guests at front counter, answering questions regarding products.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
• Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
• Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Developed and implemented instructional programs for junior and adult golfers.
• Conducted individual and group coaching sessions, fostering player development and improving performances.
• Led community outreach initiatives, promoting golf accessibility through partnerships with local schools.
• Monitored budgetary figures closely, making strategic decisions regarding resource allocation that allowed for optimal facility operation without compromising quality standards.
• Established strong relationships with local businesses, fostering partnerships that mutually benefited both parties and promoted the club within the community.
• Implemented innovative marketing strategies that increased awareness of the programs services, leading to an increase in new memberships.
• Represented organization to local public by giving presentations and speeches and participating in community events.

• Managed course operations, ensuring optimal playing conditions through effective maintenance strategies and scheduling.
• Implemented marketing initiatives to promote club events, increasing member engagement and participation in activities.
• Provided personalized coaching sessions, focusing on swing analysis and strategy development to improve player outcomes.
• Coordinated tournaments and events, overseeing logistics and enhancing overall participant experience through meticulous planning.
• Cultivated strong relationships with members, addressing concerns promptly to enhance customer satisfaction and loyalty.
• Coordinated successful charity golf events that raised significant funds for local organizations while promoting the club''s brand within the community.
• Provided exceptional customer service to club members, addressing concerns promptly and maintaining strong professional relationships.
• Managed pro shop operations efficiently, ensuring excellent customer service and appropriate inventory levels at all times.
• Mentored assistant professionals in various aspects of golf operations, fostering a supportive work environment conducive to growth and development.
• Collaborated with course maintenance staff to ensure prime playing conditions, resulting in a consistently high-quality golf experience for players.
• Increased membership retention and satisfaction by organizing engaging club tournaments, social events, and other activities tailored to member interests.
• Created and implemented innovative strategies to engage clients in coaching journey.
• Monitored budgetary figures closely, making strategic decisions regarding resource allocation that allowed for optimal facility operation without compromising quality standards.

Coached Men's and Women's Intercollegiate Volleyball Teams in NCAA III.

Taught Physical Education classes in volleyball and golf.

As coach of the Women's Team; UCSD was a Six-Time NCAA National Champion.

Three-Time Athletic Hall Of Fame Inductee;

* UC San Diego 2013

* American Volleyball Coaches Association 2019

* Southern California Indoor Volleyball 2024