Doug Epps
Rochester,NY
Summary
With 13+ years of experience in my current role, I consistently drive significant improvements across various areas. By implementing effective strategies, I enhance quality by over 60%, reducing rejection rates. I boost operator efficiency by more than 100%, improving productivity and cost savings. My commitment to excellence is evident with a 99% average monthly and yearly on-time delivery rate. Through innovative programs, I enhance employee morale and increase retention rates. I establish machine maintenance, employee morale, inspection, and safety programs, reinforcing dedication to operational excellence.
Overview
13
13
years of professional experience
Work History
Certified grinding and machine/ operations supervisor
2012.02 - Current
- Operations supervisor
- Responsible for keeping employees focused
- Making sure every employee meets or exceeds the daily scheduled requirements
- Involved in daily scheduling procedure
- Part of machine maintenance program
- Member of safety committee
- Involved in onboarding and dismissing employees
- Part of monthly management team meeting
- Establishing and maintaining employee morale
- Responsible for training all new employees for operations
- Affecting company disciplinary procedures
- Affecting company rewards programs
- Advanced inspection using indicating micrometers, gauge blocks, calipers, hand mics, three point mics and various other inspection tools
- Mastery of centerless grinder set up, operation and troubleshooting
- Mastery of straightening machine set up, operation and troubleshooting
- Proficient on surface grinders and mills
- Intermediate blueprint reading
- Fundamental awareness of excel
- (will enroll in online classes soon)
- Formerly shipping and receiving supervisor
- Mastery in all aspects of the department
- Various / Manager, supervisor, team leader
- 23 years work experience with most jobs leading to leadership roles
- Harris communications
- Firth rixson monroe
- Legends llc
Education
diploma/ged - undefined
Rush Henrietta Senior High School
01.2004
Skills
- Extremely driven, dedicated and knowledgeable Able to solve complex problems effectively and efficiently Capable of supervising large groups of individuals and establishing myself as a well respected leader Over17 years in inspection, machining and manufacturing
- Operations management
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
- Logistics oversight
- Customer relationship development
- Inventory coordination
- Workflow optimization
- Production
- Management
- Compliance management
- Quality assurance
- Project planning
- Logistics expertise
- Cycle counting
- Customer relationship management
- Logistics coordination
- Root-cause analysis
- Scheduling coordination
- Delegation
- Risk management
- Project management
- Budget administration
- Operational planning
- Incident reporting
- Data analysis
- Logistics management
- Cost control
- Change management
- Process optimization
- Technology
- Employee engagement
- Productivity management
- Multitasking and organization
- Team leadership
- Employee supervision
- Data entry
- Decision-making
- Customer service
- Goal setting
- Microsoft office
- Coaching and mentoring
- Workflow planning
- Customer service management
- Relationship building
- Staff training
- Inventory management
- Staff development and training
- Scheduling
- Handling complaints
- Documentation and recordkeeping
- Motivational leadership
- Office management
- Leadership and change management
- Schedule coordination
- Strategic planning
- Documentation and control
- Staff scheduling
- Performance management
- Administration and operations
- Report writing
- Performance improvement
- Staff management
- Report preparation
- Phone and email etiquette
- Payroll and budgeting
- Policy and procedure modification
- Business administration
- Support services
- Administrative management
- Scheduling and calendar management
- Schedule management
- Payroll administration
- Appointment scheduling
- Financial reporting
- Facilities maintenance
- Data retrieval systems
- Travel coordination
Accolades
- Self taught centerless grinder set up, operation and troubleshooting.
- Self taught straightening machine set up, operation and troubleshooting.
- Fastest and most efficient centerless grinder, straightening machine set up, operation and troubleshooting.
- Helped decrease final inspection rejection rate substantially
- Helped decrease scrap rate substantially
- Improved overall production quality
- Creative in my approach to solving problems and implementing those changes
- Excellent attendance record
Timeline
Certified grinding and machine/ operations supervisor
2012.02 - Current
diploma/ged - undefined
Rush Henrietta Senior High School