William Fulbright
Logistics Coordinator
Mount Vernon,MO
Summary
Dynamic Dispatcher with 30 years of experience in the petroleum industry, adept at optimizing delivery routes and enhancing customer satisfaction. Proven skills in problem-solving and dispatch software, successfully managing logistics for a fleet of 70 trucks. Recognized for effective communication and training, ensuring seamless operations and timely deliveries.
Work History
Dispatcher/Driver Coordinator
Offen Petroleum
12.2022 - Current
- Coordinated daily delivery routes for a fleet of 70 trucks, optimizing efficient routes to maximize truck time and fuel costs.
- Managed communication between drivers and clients, ensuring timely updates and resolving issues quickly
- Utilized Samsara tracking systems to monitor vehicle locations and ensure on-time deliveries and coordinate remote delivery locations.
- Using TMW dispatch software to accurately enter loads and track drivers load history.
- Trained new drivers on company policies, safety protocols, and navigation systems to ensure effective onboarding
- Scheduled and dispatched drivers based on real-time demand, changing fuel prices, terminal run outs and ASAP loads.
- Utilize my 30 years of experience to help drivers with truck and trailer issues, loading issues at the loading terminal and unloading problems at gas station, bulk plants and farms.
- I assist our operations manager with truck and trailer maintenance, If needed I will move equipment for service or repairs. I have installed and removed tracking units in the truck. I have built remote fueling equipment for hurricane relief. I outfit with trailers with the equipment needed and strip trucks and trailers when they are being sold.
- I have coordinated and personally drove trucks and trailers to auction in Fort Worth, Texas twice.
- I have coordinated and been involved in tank pump outs because of mixed or contaminated product.
- In the office, I install any TV's or other items to make our job more productive. I also do general maintenance and coordinate with the building owner to repair larger problems.
- When we were bought out at Petroleum Express by Offen, I along whith our now operations director changed out all decals on the trucks and organized all the required paperwork.
Driver/Dispatcher
Petroleum Express Inc.
06.2019 - 12.2022
- Delivered goods efficiently across various routes, maintained the equipment that was assigned to me.
- Managed logistics and scheduling for timely deliveries
- Communicated effectively with clients to ensure satisfaction
- Utilized GPS and mapping software to optimize routes
- Maintained accurate records of deliveries and inventory
- Coordinated with team members to resolve delivery issues
- I moved into a dispatch position from a driver after a dispatcher had a medical problem and remained there until the company was bought out by Offen Petroleum.
Education
Bachelor of Science -
05-1985
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Time management
- Problem-solving
- Customer relations
- Customer relationship management
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