Douglas Hanshaw
Lawrence,KS
Summary
Results-driven business professional with a successful track record in Business Development, Account Management, Sales Management, Negotiation, Purchasing, Recruiting, Human Resource Management, Project Management, and Finance. Demonstrated adaptability and a proven ability to deliver exceptional results. Seeking an opportunity to leverage skills and contribute as a valuable long-term team member within an exceptional organization.
Overview
21
21
years of professional experience
Work History
Sales and Leasing Consultant
Crown Automotive
04.2024 - Current
- Toyota and Volkswagen Product Specialist responsible for sales of new and used vehicles for the company
- Internet Sales Specialist with focus on targeted web leads to sell new and used vehicles for the company
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
Inside Sales Representative
T-Mobile
11.2023 - 03.2024
- Responsible for sales of cell phone, wireless and internet products to current customers
- Responsible for proficiency in CRM and other technological products incorporated by the company for a sales role
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Inside Sales Representative
Genesis Health Clubs
03.2023 - 11.2023
- Responsible for sales of new memberships to prospects via in person and phone
- Responsible for guest services including facility tours, membership processing and guest accommodations
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Account Executive
Aramark
02.2022 - 03.2023
- Responsible for entire sales process including proposal creation and closing of rental sales to clients to include uniforms, towels, first aid, and other associated cleaning items
- Expert proficiency in CRM use of Salesforce
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Sales and Finance Manager
Auto Exchange
02.2021 - 12.2021
- Responsible for the entire sales process, while engaging with digital clients to include all aspects related to locating and procuring of vehicles, selling the vehicles, as well as financing and final delivery of vehicles to clients on location or remotely
- Internet Sales Specialist with focus on targeted web leads to sell pre-owned vehicles for the company
- Expert proficiency at all systems which include CRM, SaaS, Inventory Management, Finance and Accounting software
- Reviewed documentation and identified financial discrepancies where applicable.
Sales and Leasing Consultant
Briggs Kia
08.2020 - 01.2021
- Kia Product Specialist responsible for sales of new and used vehicles for the company
- Internet Sales Specialist with focus on targeted web leads to sell new and used vehicles for the company
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Maintained strong and well-managed online presence to successfully market community.
Sales and Leasing Consultant
Dale Willey Chevrolet Buick GMC Cadillac
08.2019 - 08.2020
- GM Product Specialist responsible for sales of new and used vehicles for the company
- Internet Sales Specialist with focus on targeted web leads to sell new and used vehicles for the company
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
Product Specialist/Internet Sales Specialist/Vehicle Exchange Expert
Nissan of Legends/Briggs Nissan/Fenton Nissan
07.2017 - 07.2019
- Nissan Product Specialist responsible for sales of new and used vehicles for the company
- Internet Sales Specialist with focus on targeted web leads to sell new and used vehicles for the company
- Vehicle Exchange Expert with focus on service drive customers to generate sales of new and used vehicles for the company
- Trained and provided coaching to 10 junior team members.
CRM Group Manager/Recruiter
Briggs Auto Group
03.2016 - 02.2017
- Managed all of the customer data in the CRM for all dealerships in Lawrence, Topeka, Manhattan, Junction City and Fort Scott
- Trained all personnel on how to use the CRM properly
- Generated reports and provided recommendations based upon sales and service analytics
- Interacted with the CRM vendor to develop new features that were needed by the company
- Integral team member in the management of the business development center
- Managed the interactive calling features integrated with system to monitor inbound and outbound calls
- Recruitment of personnel across3 locations for management, finance, sales and administrative positions
- Coordinated and carried out training for new hires for various roles throughout the company
- Generated job postings, screened all resumes/applications and candidates, interviewed candidates and made recommendations for hiring of new employees
- Ensured new hire paperwork was completed and turned in to the administrative office
- Cultivated an environment of professionalism based upon selection of candidates for the appropriate position
Senior Account Executive
Progressive Technology Integrators
07.2015 - 01.2016
- Consultative Account Executive with focus on network and data center technologies
- Managed focus commercial accounts for Kansas City region
- Provided business development marketing, project management and vendor management for the company
- Managed engineers deployed on projects to ensure success
- Recruited team members based upon the needs of the company to include contract labor when needed
- Developed marketing plans for all aspects of the business
Account Executive/EMC Storage Business Development Manager
Choice Solutions
08.2012 - 02.2015
- Consultative Account Executive with focus on network, data center, cloud, virtualization and application technologies
- Managed commercial and education accounts in Northeast Kansas and Western Missouri
- Developed new accounts in healthcare, manufacturing, finance and education verticals
- Managed the sales aspect of the EMC/Microsoft divisions for the company
- Consulted with management on the recruitment and hiring of sales and technical staff
- Assisted in developing the marketing plans for the EMC and Microsoft practices for the company
Account Executive
ISC
04.2011 - 03.2012
- Consultative Account Executive with focus on network, data center, cloud, virtualization and application technologies
- Managed large educational and commercial accounts in Northeast Colorado and the Front Range including Denver
- Managed the sales aspect of the EMC division for the company
- Consulted with management on the recruitment and hiring of sales and technical staff
Account Executive
Alexander Open Systems
02.2004 - 04.2011
- Consultative Account Executive with focus on network, data center, cloud, virtualization and application technologies
- Managed large educational accounts throughout Kansas and Missouri
- Responsible for new account development
- Consulted with management on the recruitment and hiring of sales and technical staff
Education
Bachelor of Business Administration - Business Management and Marketing
Washburn University
Topeka, KSSkills
- Closing techniques
- Goal oriented
- Sales presentations
- Cold calling
- Business development
- Follow-up techniques
- Relationship building
- Vendor relationship management
- Contract negotiation
- Internet communication
- Growth management
- Account development
- Customer service
- Problem-solving
Timeline
Sales and Leasing Consultant
Crown Automotive
04.2024 - Current
Inside Sales Representative
T-Mobile
11.2023 - 03.2024
Inside Sales Representative
Genesis Health Clubs
03.2023 - 11.2023
Account Executive
Aramark
02.2022 - 03.2023
Sales and Finance Manager
Auto Exchange
02.2021 - 12.2021
Sales and Leasing Consultant
Briggs Kia
08.2020 - 01.2021
Sales and Leasing Consultant
Dale Willey Chevrolet Buick GMC Cadillac
08.2019 - 08.2020
Product Specialist/Internet Sales Specialist/Vehicle Exchange Expert
Nissan of Legends/Briggs Nissan/Fenton Nissan
07.2017 - 07.2019
CRM Group Manager/Recruiter
Briggs Auto Group
03.2016 - 02.2017
Senior Account Executive
Progressive Technology Integrators
07.2015 - 01.2016
Account Executive/EMC Storage Business Development Manager
Choice Solutions
08.2012 - 02.2015
Account Executive
ISC
04.2011 - 03.2012
Account Executive
Alexander Open Systems
02.2004 - 04.2011
Bachelor of Business Administration - Business Management and Marketing
Washburn University
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