Doug Hillman
Pump sales technician/Pump mechanic
Ventura,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sales technician/Pump Mechanic
FH Pumps
Ventura, CA
03.2015 - Current
- Developed strong relationships with clients, resulting in repeat business and increased referrals.
- Maintained detailed records of sales transactions and repair work to ensure accurate documentation and seamless communication within the company.
- Managed inventory carefully to avoid stockouts or overage situations while maintaining optimal levels for smooth daily operations.
- Enhanced company reputation by consistently delivering high-quality repairs and exceptional customer service.
- Increased customer satisfaction by providing timely and efficient sales support and repair services.
- Extensive knowledge in these types of industrial, commercial and residential pumps. Centrifugal pumps, rotary vane, diaphragm, piston pumps, submersibles, gear pumps, axial-flow and lobe pumps.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Examined parts for defects such as breakage or excessive wear.
- Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
- Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
- Aligned pump and motor shafts using dial indicators and lazer alignment tool.
- Ordered and maintained inventory of seals, bearings, and other miscellaneous parts.
- Traced inventory, conducted cycle counts and resolved issues to maintain accurate records.
- Obtained problem descriptions from customers, and prepare cost estimates for repairs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Meat Clerk
Ralph's Grocery & Deli
Ventura, CA
04.2022 - 05.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Customer Service: Assisting customers with inquiries, providing product information, and ensuring a pleasant shopping experience.
- Product Preparation: Cutting, trimming, and packaging meat products according to store standards and customer requests.
- Inventory Management: Monitoring stock levels, assisting with ordering, and ensuring proper storage of meat products to maintain freshness.
- Sanitation: Keeping work areas clean and sanitized, following food safety guidelines to prevent contamination.
- Merchandising: Displaying meat products attractively and ensuring that pricing and labels are accurate.
- Overall, a meat clerk plays a key role in ensuring quality service and product safety in the meat department.
Oil Field Mechanic
California Mechanical
06.2010 - 03.2015
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Worked on multi-stage gas compressors, air compressors, gear boxes and pumps.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Inspected and tested equipment to locate worn and damaged parts.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Education
No Degree - Water Science
Ventura College
Ventura, CAHigh School Diploma -
El Camino High School
Ventura, CA07.1998
Skills
- Active Listening
- Maintaining Components
- Repair Procedures
- Component Replacements
- Pump Repair
- Troubleshooting
- Complex Problem-Solving
- Pump Maintenance
- Pneumatic Systems
- Time Management
- Hydraulic Systems
- Computer Proficiency
Timeline
Meat Clerk
Ralph's Grocery & Deli
04.2022 - 05.2024
Sales technician/Pump Mechanic
FH Pumps
03.2015 - Current
Oil Field Mechanic
California Mechanical
06.2010 - 03.2015
No Degree - Water Science
Ventura College
High School Diploma -
El Camino High School
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