Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Doug Johnson

Doug Johnson

Systems Administrator
Peoria,IL

Summary

Innovation-minded Systems Administrator, Power Platform Developer, and Microsoft 365 enthusiast with 13 years of experience in supporting Microsoft server and cloud environments, Microsoft server and Microsoft 365/Azure Active Directory solutions, seeking to use proven creative problem-solving and development skills to improve productivity, efficiency, and the day-to-day use of technology for every team member.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
10
10
Certifications

Work History

Network Administrator

Vonachen Group
Peoria, Illinois
04.2018 - Current
  • Perform day-to-day LAN and WAN administration and security for network of 16 locations across 8 states.
  • Firewall and Site-to-site VPN management via Cisco Meraki networking products and Azure Virtual Network.
  • Identity Management via Azure SSO and Windows ADFS.
  • Provide comprehensive Microsoft 365 training to all users.
  • Designed and manage all Microsoft 365 systems, including Exchange, Teams, Intune, Sharepoint, and OneDrive administration.
  • Windows Autopilot experience.
  • Virtualization Management via on-premise VMware ESXi environment and Azure Virtual Machines.
  • Disaster Recovery Management via Veeam.
  • Endpoint Management and Security via NinjaRMM, Webroot Endpoint Security, and Microsoft Endpoint Configuration Manager. ~300 workstations.
  • Mobile Device Management via AirWatch and Intune. ~400 mobile devices.
  • Learning Management System management via TalentLMS.
  • Designed and managed automated Security Awareness Training system via KnowBe4.
  • Performed complete migration from on-premise Domain, Exchange, File Storage, and Desktop Office configuration to Hybrid Azure AD, Exchange Online, and Microsoft 365.
  • Automated significant portion of business processes via Power Automate, Sharepoint Online, and Microsoft Teams functionality.
  • PowerApps and Dataverse experience.
  • Powershell scripting experience.

Solutions Architect and Consultant

PTC Select
Peoria, Illinois
04.2012 - 04.2018
  • Demonstrated strong analytical, troubleshooting and problem-solving skills.
  • Demonstrated strong project management skills.
  • Demonstrated strong customer service skills.
  • Brought in more sales revenue via projects as a consultant and support engineer than any sales employee in the company.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users.
  • Migrated countless SMB customers ranging from 5 to 1000 employees from on-premises Microsoft solutions to complete or hybrid Microsoft 365 solutions.
  • Virtualization deployment and management via XenServer, VMware, and Hyper-V for wide range of customers.
  • Achieved Master Certification for StorageCraft Disaster Recovery products.
  • Achieved several HP Enterprise networking, storage, server, and workstation certifications to maintain and elevate HP partner status.
  • Achieved high level WatchGuard partner certification to maintain and elevate WatchGuard certification status.

Network Administrator

Bard Optical
Peoria, Illinois
12.2008 - 04.2012
  • Provided Tier 1 IT support to non-technical internal users.
  • Configured hardware, devices and software for employees.
  • Managed Windows Server Active Directory environment and ~100 workstations.
  • Managed Sonicwall site-to-site VPN network consisting of 21 locations across Illinois.

Education

Bachelor of Science - Information Technology

Western Governor's University
Utah
10.2016 - 06.2021

Skills

Cloud Management

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Certification

Microsoft Certified Professional

Timeline

CompTIA Cloud Essentials+

01-2021

CompTIA Project+

05-2018

Network Administrator

Vonachen Group
04.2018 - Current

CompTIA CSIS - Secure Infrastructure Specialist – CSIS

07-2017

CompTIA Security+

07-2017

Bachelor of Science - Information Technology

Western Governor's University
10.2016 - 06.2021

Microsoft Certified Professional

12-2015

Solutions Architect and Consultant

PTC Select
04.2012 - 04.2018

CompTIA A+

12-2010

CompTIA Network+

12-2010

Network Administrator

Bard Optical
12.2008 - 04.2012
Doug JohnsonSystems Administrator