Doug Johnson
Systems Administrator
Peoria,IL
Summary
Innovation-minded Systems Administrator, Power Platform Developer, and Microsoft 365 enthusiast with 13 years of experience in supporting Microsoft server and cloud environments, Microsoft server and Microsoft 365/Azure Active Directory solutions, seeking to use proven creative problem-solving and development skills to improve productivity, efficiency, and the day-to-day use of technology for every team member.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
10
10
Certifications
Work History
Network Administrator
Vonachen Group
Peoria, Illinois
04.2018 - Current
- Perform day-to-day LAN and WAN administration and security for network of 16 locations across 8 states.
- Firewall and Site-to-site VPN management via Cisco Meraki networking products and Azure Virtual Network.
- Identity Management via Azure SSO and Windows ADFS.
- Provide comprehensive Microsoft 365 training to all users.
- Designed and manage all Microsoft 365 systems, including Exchange, Teams, Intune, Sharepoint, and OneDrive administration.
- Windows Autopilot experience.
- Virtualization Management via on-premise VMware ESXi environment and Azure Virtual Machines.
- Disaster Recovery Management via Veeam.
- Endpoint Management and Security via NinjaRMM, Webroot Endpoint Security, and Microsoft Endpoint Configuration Manager. ~300 workstations.
- Mobile Device Management via AirWatch and Intune. ~400 mobile devices.
- Learning Management System management via TalentLMS.
- Designed and managed automated Security Awareness Training system via KnowBe4.
- Performed complete migration from on-premise Domain, Exchange, File Storage, and Desktop Office configuration to Hybrid Azure AD, Exchange Online, and Microsoft 365.
- Automated significant portion of business processes via Power Automate, Sharepoint Online, and Microsoft Teams functionality.
- PowerApps and Dataverse experience.
- Powershell scripting experience.
Solutions Architect and Consultant
PTC Select
Peoria, Illinois
04.2012 - 04.2018
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Demonstrated strong project management skills.
- Demonstrated strong customer service skills.
- Brought in more sales revenue via projects as a consultant and support engineer than any sales employee in the company.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users.
- Migrated countless SMB customers ranging from 5 to 1000 employees from on-premises Microsoft solutions to complete or hybrid Microsoft 365 solutions.
- Virtualization deployment and management via XenServer, VMware, and Hyper-V for wide range of customers.
- Achieved Master Certification for StorageCraft Disaster Recovery products.
- Achieved several HP Enterprise networking, storage, server, and workstation certifications to maintain and elevate HP partner status.
- Achieved high level WatchGuard partner certification to maintain and elevate WatchGuard certification status.
Network Administrator
Bard Optical
Peoria, Illinois
12.2008 - 04.2012
- Provided Tier 1 IT support to non-technical internal users.
- Configured hardware, devices and software for employees.
- Managed Windows Server Active Directory environment and ~100 workstations.
- Managed Sonicwall site-to-site VPN network consisting of 21 locations across Illinois.
Education
Bachelor of Science - Information Technology
Western Governor's University
Utah 10.2016 - 06.2021
Skills
Cloud Management
Microsoft 365 Administration
Power Platform/Power Automate
Business Process Automation
SharePoint Online
Exchange Online
Microsoft Teams
OneDrive
Microsoft Intune
Project Management
Microsoft Azure
Customer Service
Disaster Recovery
Endpoint Management
Security Awareness Training
Firewall Management
Virtualization
Mobile Device Management
Certification
Microsoft Certified Professional
Timeline
CompTIA Cloud Essentials+
01-2021
CompTIA Project+
05-2018
Network Administrator
Vonachen Group
04.2018 - Current
CompTIA CSIS - Secure Infrastructure Specialist – CSIS
07-2017
CompTIA Security+
07-2017
Bachelor of Science - Information Technology
Western Governor's University
10.2016 - 06.2021
Microsoft Certified Professional
12-2015
Solutions Architect and Consultant
PTC Select
04.2012 - 04.2018
CompTIA A+
12-2010
CompTIA Network+
12-2010
Network Administrator
Bard Optical
12.2008 - 04.2012