Kristopher Kennedy
Sumrall,MS
Summary
Experienced and knowledgeable Network Administrator qualified to design and implement complex cloud networks and on premise infrastructure. Enthusiastic professional with background implementing cybersecurity products, firewalls, server, load balancers, s3 buckets, etc.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Administrator
Yak Access
05.2021 - Current
- Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
- Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
- Assisted IT staff on troubleshooting issues and closing calls.
- Ensured compliance with industry regulations by keeping abreast of current trends and implementing necessary changes to network infrastructure.
- Spearheaded infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
- Identified and immediately resolved issues with network devices.
- Diagnosed and executed resolution for network and server issues.
- Implemented cost-saving measures without compromising network performance or security by optimizing resource allocation across various departments.
- Monitored system performance and responded to alerts.
- Researched and recommended new technologies and strategies for improving system performance.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Implemented and maintained virtual private networks.
- Planned and implemented upgrades to system hardware and software.
- Improved network efficiency by implementing and managing system updates and patches.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
Technology Support Specialist
Yak Access
07.2018 - 05.2021
- Provided exceptional support during high-profile projects, contributing expertise on technology requirements and implementation strategies while meeting tight deadlines.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Translated complex technical issues into digestible language for non-technical users.
- Installed and configured operating systems and applications.
- Used ticketing systems to manage and process support actions and requests.
- Assisted with updating technical support best practices for use by team.
Technology Support Specialist Intern
Jones Capital
05.2017 - 07.2018
- Managed incident ticketing system effectively, prioritizing urgent requests and escalating critical issues when necessary.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Education
Bachelor of Science - Information Technology: Networking
University of Southern Mississippi
Hattiesburg, MS12.2018
Associate of Arts - General
Pearl River Community College
Poplarville, Ms.05.2016
Skills
- Firewall Management
- Amazon Web Services
- Wireless Networking
- Hardware and software monitoring
- Infrastructure Planning
- Network Security
- Network performance monitoring
- Server Management
- Effective Communication
- Router Configuration
- VPN Configuration
- Load Balancing
- Technical Support
- Cloud Management
- Workstation Maintenance
- Network Troubleshooting
- Disaster Recovery
Certification
AWS Certified Solutions Architect Associate - September 2022
AWS Certified Cloud Practitioner - February 2022
Timeline
Network Administrator
Yak Access
05.2021 - Current
Technology Support Specialist
Yak Access
07.2018 - 05.2021
Technology Support Specialist Intern
Jones Capital
05.2017 - 07.2018
Bachelor of Science - Information Technology: Networking
University of Southern Mississippi
Associate of Arts - General
Pearl River Community College
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