Doug Mattis
Oceanside,CA
Summary
Server offering 13 years of experience delivering friendly, prompt service to customers. 4+ years of fine dining experience. Skillful in making memories, personalized menu recommendations (food & bev), large events, and discerning guests. Entry level sommelier certification. In-depth knowledge of POS system operations.
Overview
21
21
years of professional experience
Work History
Server
Platinum Bites
Anaheim, CA
05.2018 - Current
- Offer unparalleled service to VIP clientele for private/@home dinners and celebrations
- Execute wine/cocktail/dinner service
- Assist with promotional commercial photo shoots
- Assist with setup and takedown where/when needed
- Assist Chef in any way necessary to seamlessly deliver professional, gracious service to all guests in attendance
Server
Montage
Laguna, CA
02.2016 - 05.2020
- prepare workstations pre-service
- review reservations noting VIPs
- pre-shift meeting/evening service review
- prepare spaces for special events
- serve dinner while maintaining company standards/forbes standards
- actively assist others in any way possible
- clean stations and follow closing procedures (polish, restock, set next team up for success)
Server
Tap House
Mission Veijo, CA
11.2013 - 01.2015
- Responsible for all steps of service to tables in a family oriented sports bar type atmosphere
- Knowledge of menu and craft beers brewed in house
- ability to stay organized in a loud, fast paced environment
Delivery Driver
Dominos
San Clemente, CA
08.2008 - 12.2012
- Deliver pizzas in a timely fashion to customers
- Assure order accuracy
- help in store on the line when needed
- pull pizzas when needed
- make boxes when needed
- prepare and cook orders
- help with cleaning duties
Server
Baby Acapulco
Austin, TX
04.2003 - 05.2008
- serve dinner (tex mex & margaritas w/everclear) in a fun collage town type atmosphere
- ability to stay organized with a fast paced turnover in large sections
- responsible for handling all $$ until end of shifts without error
- ability to defuse situations as they may arise in this sort of atmosphere
Education
High School Diploma -
El Toro High School
Lake Forest, CA06.1999
Skills
- 4 yrs experience in a forbes triple 5 star resort
- Entry Level Sommelier certification
- Great Communication skills
- Fast
- Stays professional in high pressure situations/discerning guests
Timeline
Server
Platinum Bites
05.2018 - Current
Server
Montage
02.2016 - 05.2020
Server
Tap House
11.2013 - 01.2015
Delivery Driver
Dominos
08.2008 - 12.2012
Server
Baby Acapulco
04.2003 - 05.2008
High School Diploma -
El Toro High School