Douglas Adams
Cincinnati,OH
Summary
Passionate Credit and Loyalty Marketing Coordinator driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion.
Overview
16
16
years of professional experience
Work History
Credit Marketing Coordinator
Macys Credit And Customer Service
04.2010 - Current
- Planned and executed internal and external marketing events.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Devised content strategy to effectively engage target audiences.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Coordinated with design and media teams to develop high-quality creative assets.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- Organized logistics for marketing and proposal strategy meetings.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
Legal Compliance Specialist
Macys Credit And Customer Service
01.2008 - 03.2010
- Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
- Prepared and submitted regulatory file applications and supporting documentation.
- Wrote or updated standard operating procedures, work instructions or policies.
- Received, researched and resolved consumer inquiries.
- Developed or tracked quality metrics.
- Reviewed credit systems data to assess compliance with Card Act regulations.
- Implemented regulatory guidance procedures for Macy's and Bloomingdale's statement design teams.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Marketing
College of Mount Saint Joseph
Cincinnati, OHSkills
- Microsoft Word
- Google Docs
- Manage Contracts
- Microsoft Outlook
- Microsoft Access
- Microsoft PowerPoint
- Project Management
- Time Management
- Manage Budgets
- Microsoft Excel
- Marketing
- Coordinate Events
Avid Traveler and Student of Music
I love seeing as much as the world has to offer and I enjoy creating and listening to all forms of music.
Timeline
Credit Marketing Coordinator
Macys Credit And Customer Service
04.2010 - Current
Legal Compliance Specialist
Macys Credit And Customer Service
01.2008 - 03.2010
Bachelor of Science - Marketing
College of Mount Saint Joseph