Douglas Byars
Quinlan
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Talented repair technician with experience in every side of the company. From repairs to handling tax prep.
Overview
21
21
years of professional experience
Work History
Store Manager
Brook Mays
McKinney, TX
06.2022 - Current
- Led daily store operations, ensuring optimal product availability and customer satisfaction.
- Developed and implemented visual merchandising strategies to enhance in-store promotions.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory control processes to minimize loss and maximize profitability.
- Analyzed sales data to identify trends, adjust stock levels, and inform purchasing decisions.
- Collaborated with marketing teams to execute local promotional events and campaigns.
- Conducted performance evaluations, providing constructive feedback and setting developmental goals for team members.
- Streamlined operational workflows, improving efficiency and reducing turnaround times for stock replenishment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Garden Recovery
Homedepot
Greenville, TX
04.2022 - 06.2022
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Repair Technician
Award Music
Terrell, TX
04.2013 - 12.2021
- Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Provided service to store customers in service department and wrote customer contracts and invoices for equipment rental and instrument repairs.
- Kept detailed inventories of supplies and parts and made frequent orders.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
Grocery Manager
Kroger
Rockwall, TX
01.2009 - 10.2013
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Stocker
Kroger
Garland Tx
05.2006 - 08.2008
- Ensured accurate stock placement and organization throughout store aisles.
- Collaborated with team members to maintain product availability and presentation standards.
- Conducted inventory checks to identify discrepancies and assist with restocking efforts.
- Trained new staff on best practices for stocking procedures and safety protocols.
Custodian
Combine Consumers
Quinlan, TX
06.2005 - 08.2005
- Maintained cleanliness and sanitation standards across all facility areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
- Conducted routine inspections to ensure compliance with health and safety regulations.
Education
Emergency Medical Technician Basic Life Saving Skills
North Texas Fire Academy
Rockwall, TX08-2011
Fireman 1, 2 And Hazardous Material
North Texas Fire Academy
Rockwall, TXCertificate of Completion - Double Reeds
Colorado Institute of Musical Technology
Denver, CO02-2014
Certificate of Completion - Basic Woodwind And Brass Repair
Veritas Instruments
Clearwater, FL09-2013
Skills
Directed automotive repair and home wiring diagnostics to enhance service quality Oversaw the use of computer ordering systems, leveraging 15 years of experience Led woodwind instrument maintenance, including pad replacement and key alignment Managed brass instrument repairs, including soldering and dent removal Supervised inventory management and parts ordering processes Cultivated positive customer relations and streamlined order handling Maintained school contracts, ensuring efficient pickup and delivery services Implemented precise measurement techniques and estimating processes Fostered a strong work ethic and team collaboration Enhanced data management practices and ensured PPE compliance Established a reputation for reliability and trustworthiness Developed organizational and interpersonal skills Provided first aid and CPR training to staff
Education and Training
true
Timeline
Store Manager
Brook Mays
06.2022 - Current
Garden Recovery
Homedepot
04.2022 - 06.2022
Repair Technician
Award Music
04.2013 - 12.2021
Grocery Manager
Kroger
01.2009 - 10.2013
Stocker
Kroger
05.2006 - 08.2008
Custodian
Combine Consumers
06.2005 - 08.2005
Emergency Medical Technician Basic Life Saving Skills
North Texas Fire Academy
Fireman 1, 2 And Hazardous Material
North Texas Fire Academy
Certificate of Completion - Double Reeds
Colorado Institute of Musical Technology
Certificate of Completion - Basic Woodwind And Brass Repair
Veritas Instruments