Douglas Campbell
Olive Branch,MS
Summary
Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment. Efficient agent with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency.
Overview
38
38
years of professional experience
1
1
Certificate
38
38
years of professional experience
Work History
Cargo Operations
Ups Freight Forwarding
2004.12 - 2024.02
- handled around 25 to 45 calls faxes or emails a day data entry and imaging
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Liaised with customers provide status updates and explain cargo shipment delays.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Facilitated communication between various stakeholders, fostering a collaborative environment for improved cargo operations efficiency.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Enhanced customer satisfaction by addressing and resolving concerns related to cargo handling and documentation.
Cargo Operations Agent
Emery Worldwide
1991.12 - 2004.12
- Liaised with customers provide status updates and explain cargo shipment delays.
- Assisted in budget preparation and cost control measures to maintain financial stability within the department.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Examined cargo and freight shipments to check goods' condition.
- Facilitated communication between various stakeholders, fostering a collaborative environment for improved cargo operations efficiency.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
Cargo Operations Agent
Cf Air Freight
1986.06 - 1991.12
- Assisted in budget preparation and cost control measures to maintain financial stability within the department.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Examined cargo and freight shipments to check goods' condition.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Liaised with customers provide status updates and explain cargo shipment delays.
Education
High School Diploma -
University of Memphis
Memphis, TNSkills
- Shipping documents preparation
- Inventory Control Techniques
- Route Optimization
- Payment Processing
- Dangerous goods iata certified
- Facility environmental coordinator
- Data entry and imaging
- EXcel spreadsheet
- Phone and email communication with customers
Certification
- Certified iata dangerous goods auditor
- forklift
Timeline
Cargo Operations
Ups Freight Forwarding
2004.12 - 2024.02
Cargo Operations Agent
Emery Worldwide
1991.12 - 2004.12
Cargo Operations Agent
Cf Air Freight
1986.06 - 1991.12
High School Diploma -
University of Memphis
- Certified iata dangerous goods auditor
- forklift
forklift and iata dangerous goods
i had forklift certifcation with cf air freight and i had iata dangerous goods with cf air freight emery worldwide and ups freight forwarding
forklift and iata dangerous goods
i had forklift certifcation with cf air freight and i had iata dangerous goods with cf air freight emery worldwide and ups freight forwarding
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