Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kylie Gosliak

Oakdale,PA

Summary

Proven Cargo Operations Agent at DHL Express, adept in enhancing customer satisfaction and optimizing warehouse operations. Demonstrates expertise in dangerous goods handling and a strong work ethic, ensuring compliance and efficiency. Achieved significant improvements in cargo handling processes, showcasing decision-making capabilities and a commitment to excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cargo Operations Agent

DHL Express
Pittsburgh, PA
08.2020 - Current
  • Enhanced customer satisfaction by addressing and resolving concerns related to cargo handling and documentation.
  • Optimized warehouse space utilization through strategic planning of storage locations, enabling better organization and accessibility of cargo items.
  • Managed shipment schedules effectively to avoid delays or penalties due to missed deadlines or improper documentation.
  • Trained new team members in company policies and standard operating procedures for successful integration into the team.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Examined cargo and freight shipments to check goods' condition.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.

Dental Assistant Intern

Burns Orthodontics
Canonsburg, PA
06.2019 - 08.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared dental rooms and materials.
  • Contributed to a positive work environment by collaborating effectively with the dental team members.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient x-rays and images for dentist review.
  • Kept work areas clean, sanitized and organized to minimize infection risk.

Cashier/Customer Service Cashier

Giant Eagle
Finleyville, PA
06.2017 - 04.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Ringgold High School
Monongahela, PA
07.2019

Skills

  • Dangerous Goods Handling
  • Customs regulations compliance
  • Decision-making capabilities
  • Ground Support Equipment Operation
  • Cargo Handling Expertise
  • Warehouse Operations Proficiency
  • Shipping documents preparation
  • Payment Processing

Certification

  • Certified Dangerous Goods Handler, DHL Express - 2024

Languages

English

Timeline

Cargo Operations Agent

DHL Express
08.2020 - Current

Dental Assistant Intern

Burns Orthodontics
06.2019 - 08.2019

Cashier/Customer Service Cashier

Giant Eagle
06.2017 - 04.2018

High School Diploma -

Ringgold High School
Kylie Gosliak