Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Douglas casco

Blue Springs,MO

Summary

Dynamic and results-driven professional with a strong interest in the technical industry. Skilled at following detailed instructions and collaborating effectively with senior technicians. Passionate about troubleshooting equipment issues, ensuring adherence to safety standards, and contributing to team projects. Experienced in maintaining organized workspaces, updating documentation, and participating in training programs. Committed to continuously expanding industry knowledge and technical skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Forklift Operator

Pavestone
Lee's Summit, MO
08.2020 - Current
  • Ensured efficient handling of merchandise and products to maintain inventory accuracy.
  • Kept a record of daily activities, such as the number of items moved or handled throughout the day.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Organized warehouse shelves and racks for efficient retrieval during the order fulfillment process.
  • Loaded, unloaded, transported, and stacked materials through careful operation of various warehouse equipment.
  • Transported material to correct locations and documented inventory changes.

Store Manager

Panda Express
Grain Valley, MO
02.2020 - 08.2025
  • Introduced an inventory management system that led to a 38% reduction in food costs, optimizing resources and improving profitability.
  • Launched a customer service training program that contributed to a 7% increase in overall customer satisfaction and a 19% reduction in customer complaints by reviewing customer feedback.
  • Implemented food safety protocols that resulted in consistently achieving 14 perfect scores on quarterly food safety audits.
  • Led comprehensive asset protection training for associates, resulting in zero security incidents and a successful asset protection audit, significantly enhancing overall loss prevention efforts.
  • Led daily operations and managed a team to ensure the maintenance and functionality of kitchen equipment, troubleshooting issues and coordinating repairs to minimize downtime, reduce costs, and maintain efficiency. Maintained safety compliance and facility upkeep, while addressing operational challenges and implementing preventive measures to avoid equipment malfunctions.

Cookn Lead

Blue Koi Noodles & Dumplings
Leawood, KS
02.2012 - 12.2019
  • Resolved customer complaints regarding food quality or services provided.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.

Mechanic Assistant

Emanuel services
San Salvador, El Salvador
11.2010 - 01.2012
  • Worked alongside technicians providing regular service, troubleshooting, and upgrading equipment.
  • Completed paperwork related to service requests, including time sheets, customer bills, and warranty documents.
  • Kept the work area clean and organized at all times in order to maintain a safe environment.
  • Replaced oil filters and air filters in vehicles according to manufacturer specifications.

Education

GED -

MCC-penn Valley
Kansas City, MO
04-2024

Skills

  • Team management
  • Inventory and Cost Management
  • Problem-Solving
  • Staff Training and Development
  • Work Order Management
  • Equipment Maintenance & Repair

Certification

  • forklift
  • food manager
  • basic electronics
  • hybrid course for self development

Timeline

Forklift Operator

Pavestone
08.2020 - Current

Store Manager

Panda Express
02.2020 - 08.2025

Cookn Lead

Blue Koi Noodles & Dumplings
02.2012 - 12.2019

Mechanic Assistant

Emanuel services
11.2010 - 01.2012

GED -

MCC-penn Valley

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Douglas casco