Douglas Cooper
Moriarty
Summary
Reliable Restoration Technician with an extensive background conducting restoration activities on various buildings that have been damaged by fire, mold, water and weather. Adept at performing water extraction, floor drying, mildew, and mold remediation and decontamination. An excellent communicator with great time management and customer service skills.
Skilled Night Manager experienced in overseeing large teams. Versed in handling all areas of retail management including inventory merchandising, schedule development, documentation and training.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
Lead restoration tech
Prestige carpet care and restoration
Moriarty
2011.04 - Current
- Supervised daily operations to ensure efficient carpet cleaning services.
- Coordinated team schedules to optimize workforce deployment and coverage.
- Trained new staff on safety protocols and operational procedures consistently.
- Operated advanced cleaning equipment for carpet and upholstery restoration.
- Trained new technicians on best practices for restoration techniques.
- Coordinated schedules to ensure timely service delivery to clients.
- Communicated with clients to address concerns and provide service updates.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Night Shift Manager
Sedillo gas station
Tijeras
2019.05 - 2025.04
- Assisted in supervising night operations to ensure smooth service delivery.
- Managed inventory control processes for fuel and convenience store items.
- Trained staff on safety protocols and customer service standards.
- Coordinated nightly cash handling and reconciliation procedures.
- Oversaw maintenance of equipment and facility appearance during shifts.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Conducted regular inspections of equipment for compliance and safety standards.
- Trained new employees on safety protocols and operational procedures.
- Enforced company policies and procedures among night shift personnel.
- Resolved conflicts among staff to maintain a positive working environment.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Cook's Assistant
Little Anita's
Albuquerque
2016.04 - 2019.04
- Assisted in food preparation and cooking for daily menu items.
- Maintained cleanliness of kitchen equipment and workspaces throughout shifts.
- Supported chefs by organizing ingredients and supplies for efficient cooking.
- Followed recipes and portion guidelines to ensure consistent food quality.
- Collaborated with team members to streamline food service operations.
- Adhered to safety and sanitation standards during food handling procedures.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Monitored temperatures of prepared food and cold-storage areas.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Assisted chefs in food preparation and ingredient organization.
Mold Technician
911 Restoration
Moriarty
2012.01 - 2018.04
- Conducted mold inspections and assessments for residential and commercial properties.
- Operated specialized equipment for mold remediation and removal processes.
- Ensured compliance with safety protocols during mold cleanup operations.
- Trained new technicians on proper mold handling techniques and safety procedures.
- Communicated with clients about remediation processes and expected outcomes.
- Performed visual inspections of molds to detect any signs of damage or wear.
- Compiled data from multiple sources into comprehensive reports detailing production trends over time.
- Monitored molding process parameters to ensure optimal performance of the machines.
- Documented changes made during mold maintenance activities in order to maintain traceability of components.
Iron worker
Magnum Steel Construction
Moriarty
2010.04 - 2013.04
- Fabricated and assembled steel structures for commercial and industrial projects.
- Interpreted blueprints and specifications to ensure precise installations.
- Operated cranes and hoisting equipment to lift heavy materials safely.
- Worked onsite outdoors in all weather conditions including extreme heat and cold.
- Loaded and unloaded trucks with tools and supplies needed for job sites.
- Cut material with shears, hand torches, plasma cutters, or power saws.
- Lifted and positioned heavy steel beams into place.
- Climbed ladders and scaffolds to access work areas at height.
- Signaled crane operators in safe and accurate lifting and placing of reinforcing iron members and moved rebars manually into specific positions.
Wood Framer
Retep Contstruction
Moriarty
2007.04 - 2010.04
- Constructed wooden frameworks for residential and commercial buildings.
- Collaborated with team members to ensure timely project completion.
- Installed structural components, including walls, floors, and roofs.
- Utilized hand and power tools safely and effectively on job sites.
- Maintained a clean and organized work area to enhance safety.
- Followed safety protocols while operating power tools such as saws, drills and sanders.
- Performed basic carpentry tasks including cutting boards for trimming out doors or windows.
- Measured and cut wood to specified dimensions using a variety of hand tools.
- Repaired damaged woodwork by removing old material, replacing it with new pieces and applying appropriate finishes.
- Built stairs, railings and decks according to safety regulations.
- Loaded lumber onto delivery trucks for transport to job sites.
Cook
Dions
Albuquerque
2005.04 - 2007.04
- Prepared diverse menu items following established recipes and food safety standards.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Monitored food inventory levels to ensure adequate supplies for daily operations.
- Collaborated with team members to maintain a clean and organized workspace.
- Maintained quality control by inspecting ingredients and finished dishes regularly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Fry Cook, Cashier
Taste Freez
Belen
1999.04 - 2005.04
- Prepared and cooked a variety of menu items efficiently and consistently.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Operated kitchen equipment safely, including fryers and grills.
- Assisted in inventory management by tracking ingredient supplies regularly.
- Trained new staff on cooking techniques and kitchen protocols effectively.
- Operated deep fryers safely while cooking food items as per customer requests.
- Adhered to company policies regarding proper food storage, labeling and rotation of stock.
- Maintained a clean work area by washing dishes, utensils, equipment and counters throughout shift.
Education
Psychology
Eastern New Mexico University
Albuquerque , NM 2023.04 - 2026.04
Psychology
CNM
Albuquerque , NM 2018.04 - 2019.04
Prerequisites
UNM Valencia County
Los Lunas, NM 2002.04 - 2004.04
Skills
- Effective communication
- Team collaboration
- Problem solving
- Customer service
- Project management
- Upholstery cleaning
- Restoration planning
- Carpet cleaning
- Accurate measurements
- Structure tear-down
- Extraction equipment
- Smoke removal
- Manual hand tools operations
- Mold remediation
- Air scrubbing
- Accurate estimates
- Pack-out services
- Dehumidification equipment
- Fire assignments
- Fire damage restoration
- Biohazard cleanup
- Moisture detection
- Trauma scene cleanup
- Water damage restoration
- Large restoration projects
- Structural drying techniques
- Odor control
- Thermal imaging
- Steel framing
- Drywall installation
- Door installation
- Structural framing
- Roof assembly
- Truss assembly
- Scaffolding setup
- Window installation
- Hand tool proficiency
- Hardware installation
- Building repair
- Team leadership
- Time management
- Conflict resolution
- Team performance monitoring
- People management
- Delivery overseeing
- Customer service focus
- Guest relations expertise
- Vendor relations
- Documentation and reporting
Affiliations
- Basketball coach
- Basketball referee
References
References available upon request.
Timeline
Psychology
Eastern New Mexico University
2023.04 - 2026.04
Night Shift Manager
Sedillo gas station
2019.05 - 2025.04
Psychology
CNM
2018.04 - 2019.04
Cook's Assistant
Little Anita's
2016.04 - 2019.04
Mold Technician
911 Restoration
2012.01 - 2018.04
Lead restoration tech
Prestige carpet care and restoration
2011.04 - Current
Iron worker
Magnum Steel Construction
2010.04 - 2013.04
Wood Framer
Retep Contstruction
2007.04 - 2010.04
Cook
Dions
2005.04 - 2007.04
Prerequisites
UNM Valencia County
2002.04 - 2004.04
Fry Cook, Cashier
Taste Freez
1999.04 - 2005.04