Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mick Svoboda

Puyallup

Summary

Restoration professional with proven ability to manage and execute complex restoration projects. Adept in deploying industry-standard techniques to restore properties to their original state. Focused on team collaboration and delivering high-quality results, while being flexible and reliable to meet changing needs. Skilled in using restoration equipment and maintaining safety standards, valued for thoroughness and reliability.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Restoration Tech

Rainbow International Restoration
01.2014 - 12.2024
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning and drying equipment .
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Efficient in driving all types of large vehicles and trailers.
  • Completed all required task associated with working for major vendors such as Safeco/ Liberty, Farmers, State Farm, USAA, ect. As well as private customers.
  • On Call rotation
  • WRT-ASD
  • AHERA
  • OSHA fit
  • Ability to Create efficient job dry out plan and carry out while leading/ working alongside team members.

Sales & Project Manager

Restoration 1 of Olympia
07.2022 - 06.2024
  • Be the first team member onsite to meet with homeowner and sign up job.
  • Perform inspection of home, create mitigation plan and relay all info back to company, insurance and insured.
  • Skilled at jobsite assessment , docusketch, paper sketch, and creating an efficient plan to complete mitigation for dry-out.
  • handle completion of all job folders from start to finish. Making sure technicians are completing daily psychometrics and moisture readings. Uploading all pictures and making sure insured/ homeowner is kept informed through process.
  • Streamlined processes for more effective sales team coordination and collaboration.
  • Balanced workload distribution among team members while providing support where needed, resulting in better employee engagement and reduced turnover rates.
  • Mentored junior team members for their professional growth and enhanced sales skills.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Lead morning meeting handing out daily assignments to technicians and going over each scope/ job with pictures and or video so the team is familiar with home and expectations, also informing of any specialty equipment if necessary.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to expand sales opportunities.
  • Constantly seeking out new knowledge in the restoration field and continue to keep up licensing requirements guided by the IIRC 500.
  • WRT-ASD
  • OSHA FIT
  • AHERA CERT

Long Shoreman

Pacific Maritime Association
08.2018 - 01.2023
  • Increased productivity through effective collaboration with other longshoremen in a fast-paced environment.
  • Facilitated smooth sailing for vessels entering or leaving port by securing mooring lines according to established procedures.
  • Supported vessel turnaround times by consistently meeting or exceeding established performance metrics for loading and unloading activities.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents and injuries on the job site.
  • Acquired work through a union hall and jobsite list.

Project Manager

American Standard Restoration
01.2019 - 07.2021
  • Start up of new company
  • Worked as a Field tech until we grew enough to hire new techs under me.
  • Worked side by side with an amazing mentor learning all the inner workings of the restoration business.
  • Learned how to sell a job from leads such as home advisor, google, yelp, angies list and service direct.
  • While working through small vendors like code blue, contractor connect and establishing contacts with plumbers, roofers, and crawlspace companies for referrals.
  • On Call Rotation
  • WRT-ASD
  • AHERA
  • Osha fit


Education

GED -

Tacoma Community College
Tacoma, WA

Skills

  • Water damage restoration
  • Sewage cleanup
  • Structure tear-down
  • OSHA compliance
  • Team building
  • Task prioritization
  • Water damage assignments
  • Preventive care
  • Fire assignments
  • Fire damage restoration
  • Air scrubbing
  • Trauma scene cleanup
  • Air mover usage
  • Innovative restoration methods
  • Moisture detection
  • Manual hand tools operations
  • Emergency Board-up
  • Structural drying techniques
  • Pack-out services
  • Content cleaning
  • Personal protective equipment
  • Debris removal
  • Carpet cleaning
  • Quality assurance
  • Accurate measurements
  • Odor control
  • Project estimation
  • Mold remediation
  • Upholstery cleaning
  • Thermal imaging
  • Dehumidification equipment
  • Restoration planning
  • Company truck maintenance
  • Smoke removal
  • Large restoration projects
  • Item inspection
  • Biohazard cleanup
  • Power tools operations
  • Job estimation
  • Extraction equipment
  • Documentation and reporting
  • Disaster recovery
  • Photography
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Excellent communication

Certification

  • WRT - Water Restoration Technician
  • ASD - Applied Structural Drying
  • AHERA
  • OSHA FIT

Timeline

Sales & Project Manager

Restoration 1 of Olympia
07.2022 - 06.2024

Project Manager

American Standard Restoration
01.2019 - 07.2021

Long Shoreman

Pacific Maritime Association
08.2018 - 01.2023

Lead Restoration Tech

Rainbow International Restoration
01.2014 - 12.2024

GED -

Tacoma Community College

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Mick Svoboda