Douglas Crites
Manager - Data Management
Shreve,OH
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, Data Analytics, standards, market trends and regulatory requirements of industry operations. Talented leader with analytical and data driven approach to business planning and day-to-day problem-solving.
Overview
36
36
years of professional experience
Work History
Manager/Director
Schaeffler Group USA
Valley City, OH
07.2006 - Current
- Responsible for all aspects of the creation and growth of the Data Management and Business Intelligence department
- Managed acquisition, research, distribution and dissemination of Catalog, Rich product content and digital imagery driving $100 million in sales
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving results
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Led agile teams in the development of homegrown PIM solutions and Category management tools saving over $ 1 million vs
- Off the shelf” available solutions.
Quality Assurance Manager
Schaeffler Group USA
Valley City, Ohio
07.2004 - 07.2006
- Created system based, point of production tools to reduce mispacks and service failures to under .25%
- Implemented and managed Quality standards such as ISO 9001
- Prepared and issued Quality reports such as 5Y and 8D.
Quality Assurance Technician
LuK Inc
Valley City, Ohio
07.1996 - 07.2004
- Achieved quality assurance operational goals by preparing and implementing production, productivity, and customer-service standards
- Analyzed test data to determine performance and reliability of materials
- Supplied regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Production Lead Person
LuK Inc
Wooster, Ohio
01.1993 - 07.1996
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules
- Monitored workers on site during production activities for safety procedures compliance
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance
- Maintained production and quality standards to above 97% efficiency using tools such as statistical process control.
Supervisor
United Parcel Service
Maumee, Ohio
03.1988 - 01.1993
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Loader, Sorter
United Parcel Service, UPS
Maumee, OH
03.1987 - 03.1988
- Promoted to Supervisor within 12 months
Education
Bachelor of Science - Business Administration- Management Information Systems, Management Information Systems
Business Administration
Skills
Staff Managementundefined
Affiliations
Automotive Aftermarket Supplier Association Technology Council
Automotive Content Professional Network
Timeline
Manager/Director - Schaeffler Group USA
07.2006 - Current
Quality Assurance Manager - Schaeffler Group USA
07.2004 - 07.2006
Quality Assurance Technician - LuK Inc
07.1996 - 07.2004
Production Lead Person - LuK Inc
01.1993 - 07.1996
Supervisor - United Parcel Service
03.1988 - 01.1993
Loader, Sorter - United Parcel Service, UPS
03.1987 - 03.1988
Ashland University - Bachelor of Science, Business Administration- Management Information Systems, Management Information Systems
Bowling Green State University - , Business Administration
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