Summary
Overview
Work History
Education
Skills
Timeline
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Douglas DaCosta

Brooklyn,NY

Summary

Dynamic and detail-oriented professional with a proven track record at Lego, excelling in customer service and inventory monitoring. Expert in tailoring techniques and fostering teamwork, I significantly enhanced production workflows and customer satisfaction. My hands-on experience and collaborative spirit drive superior project outcomes and operational efficiency.

Overview

7
7
years of professional experience

Work History

Brick Specialist

Lego
02.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Production Assistant

Zoe Gustavia Anna Whalen
07.2024 - Current
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
  • Efficiently cut and sewed garments to meet store drop-off deadline while maintaining quality standards.
  • Improved inventory management by accurately tracking materials usage and updating records accordingly.

Studio Assistant

Elena Velez
11.2022 - 10.2023
  • Produced garments efficiently throughout every stage of production, adhering to strict deadlines to exceed show day standards.


  • Communicated directly with manufacturers to ensure timely delivery of trims, notions, and general supplies according to our quality standard.


  • Collaborated with production team by providing accurately fitted sample garments

Tailor's Apprentice

Men's Wearhouse
02.2018 - 03.2020
  • Provided high-quality alteration and repairs for clothing and drapery.
  • Enhanced customer satisfaction by providing personalized tailoring services and alterations.
  • Repaired and replaced defective garment pockets, pocket flags and coat linings.
  • Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
  • Created new garments based on established parameters or specific body measurements.

Education

Bachelor of Arts - Fashion Design - Sportswear

Fashion Institute of Technology
New York, NY
05.2024

Associate of Applied Science - Fashion Design

Fashion Institute of Technology
New York, NY
05.2022

Skills

  • Production Support
  • Inventory Monitoring
  • Production Workflow
  • Teamwork and Collaboration
  • Problem-solving skills
  • Customer Service
  • Hand Stitching
  • Fabric Cutting
  • Fashion Design Knowledge
  • Alteration skills
  • Tailoring techniques
  • Patternmaking
  • Sewing

Timeline

Production Assistant

Zoe Gustavia Anna Whalen
07.2024 - Current

Brick Specialist

Lego
02.2023 - Current

Studio Assistant

Elena Velez
11.2022 - 10.2023

Tailor's Apprentice

Men's Wearhouse
02.2018 - 03.2020

Bachelor of Arts - Fashion Design - Sportswear

Fashion Institute of Technology

Associate of Applied Science - Fashion Design

Fashion Institute of Technology
Douglas DaCosta