Douglas DaCosta
Brooklyn,NY
Summary
Dynamic and detail-oriented professional with a proven track record at Lego, excelling in customer service and inventory monitoring. Expert in tailoring techniques and fostering teamwork, I significantly enhanced production workflows and customer satisfaction. My hands-on experience and collaborative spirit drive superior project outcomes and operational efficiency.
Overview
7
7
years of professional experience
Work History
Brick Specialist
Lego
02.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Production Assistant
Zoe Gustavia Anna Whalen
07.2024 - Current
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Efficiently cut and sewed garments to meet store drop-off deadline while maintaining quality standards.
- Improved inventory management by accurately tracking materials usage and updating records accordingly.
Studio Assistant
Elena Velez
11.2022 - 10.2023
- Produced garments efficiently throughout every stage of production, adhering to strict deadlines to exceed show day standards.
- Communicated directly with manufacturers to ensure timely delivery of trims, notions, and general supplies according to our quality standard.
- Collaborated with production team by providing accurately fitted sample garments
Tailor's Apprentice
Men's Wearhouse
02.2018 - 03.2020
- Provided high-quality alteration and repairs for clothing and drapery.
- Enhanced customer satisfaction by providing personalized tailoring services and alterations.
- Repaired and replaced defective garment pockets, pocket flags and coat linings.
- Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
- Created new garments based on established parameters or specific body measurements.
Education
Bachelor of Arts - Fashion Design - Sportswear
Fashion Institute of Technology
New York, NY05.2024
Associate of Applied Science - Fashion Design
Fashion Institute of Technology
New York, NY05.2022
Skills
- Production Support
- Inventory Monitoring
- Production Workflow
- Teamwork and Collaboration
- Problem-solving skills
- Customer Service
- Hand Stitching
- Fabric Cutting
- Fashion Design Knowledge
- Alteration skills
- Tailoring techniques
- Patternmaking
- Sewing
Timeline
Production Assistant
Zoe Gustavia Anna Whalen
07.2024 - Current
Brick Specialist
Lego
02.2023 - Current
Studio Assistant
Elena Velez
11.2022 - 10.2023
Tailor's Apprentice
Men's Wearhouse
02.2018 - 03.2020
Bachelor of Arts - Fashion Design - Sportswear
Fashion Institute of Technology
Associate of Applied Science - Fashion Design
Fashion Institute of Technology