Douglas Dike
North Easton,Massachusetts
Summary
Steadfast Manager familiar with managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed financial goals. Excellent reporting, record keeping and relationship-building abilities.
Overview
35
35
years of professional experience
Work History
Assistant Vice President, Fund Services
State Street Bank
09.2009 - Current
- Manage Cap Stock, Pricing, Proof & Control, Distributions & Account Reconciliations Teams for over 200 clients
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Write & maintain procedures for Cap Stock, Pricing, Proof & Control, Distributions & Account Reconciliations Teams
- Perform daily Share Proofs, Accrual Proofs, Account Reconciliations, Mutual Fund Distributions, CDO Distributions, ETF distributions (USD & CAD), Closed-end Funds, Exchange Traded Funds, 40 Act Mutual Funds, BDC's, Collateralized Debt Obligations, DRiP Funds, and Secondary Market Purchases
- Review & release Federal wires (USD & CAD & EURO)
- Perform Account Reconciliation for over 200 clients accounts on a daily basis
- Calculate & distribute 12B-1 fees for several clients
- Provide quantitative analysis of Departmental tasks on behalf of Cap Stock, Pricing, Proof & Control, Distributions & Account Reconciliations Teams
- Chair weekly managers meeting to review, assess and resolve cash and share breaks for all Institutional Transfer Agency accounts
- Subject matter expert for all innovative initiatives to provide automation and efficiencies on behalf of the team
- Initiate all Federal and State tax payments on behalf of all institutional transfer agency clients for TEFRA, FATCA and NRA.
- Proven ability to learn quickly and adapt to new situations.
Officer, Cap Stock & Reconciliation Team
State Street Bank
03.2007 - 09.2009
- Report all financial transactions on behalf of Institutional Transfer Agency to Fund Accounting Teams
- Adhere to strict daily cash deadlines
- Train & manage Cap Stock Reporting Administrators
- Performed and managed account reconciliation of all Cap Stock pass-through accounts on a daily basis
- Write & Maintain procedures on behalf of Cap Stock Reporting Team.
Account Manager, Cap Stock Reporting
Investor's Bank & Trust
01.1998 - 03.2007
- Report all financial transactions on behalf of Institutional Transfer Agency to Fund Accounting Teams
- Adhere to strict daily cash deadlines
- Train & manage Cap Stock Reporting Administrators
- Performed and managed account reconciliation of all Cap Stock pass-through accounts on a daily basis
- Wrote & Maintained procedures on behalf of Cap Stock Reporting Team.
Manager, Quality Control & Pricing Team
Investor's Bank & Trust
01.1996 - 01.1998
- Oversaw Quality Control of all transactions for Institutional Transfer Agency
- Oversaw Price & Rate Entry for 40 Clients
- Trained and managed staff for Quality Control and Price & Rate Entry Team
- Wrote & Maintained Procedures on behalf of Quality Control and Price & Rate Entry Departments.
Quality Control Administrator
Investor's Bank & Trust
01.1992 - 01.1996
- Review and approval of new accounts, financial transactions & fees for 40 ACT Mutual Funds, Unit Investment Trusts.
Bank Teller
Investor's Bank & Trust
01.1990 - 01.1992
- Cash drawer and administrative tasks for Trust Department
- Accounts Payable.
Education
Bachelor of Science in Business Management -
WESTFIELD STATE COLLEGE
Westfield, Massachusetts01.1990
Skills
- Microsoft Word/Excel/Powerpoint
- Issue Resolution Skills
- Transfer Agency Operations
- ETFs, Closed end mutual funds, DRIPs, Secondary Market transaction, Alternative Funds
- Both client facing role and back office role
- Decision Making & Judgment
- Effective relationship building
Timeline
Assistant Vice President, Fund Services
State Street Bank
09.2009 - Current
Officer, Cap Stock & Reconciliation Team
State Street Bank
03.2007 - 09.2009
Account Manager, Cap Stock Reporting
Investor's Bank & Trust
01.1998 - 03.2007
Manager, Quality Control & Pricing Team
Investor's Bank & Trust
01.1996 - 01.1998
Quality Control Administrator
Investor's Bank & Trust
01.1992 - 01.1996
Bank Teller
Investor's Bank & Trust
01.1990 - 01.1992
Bachelor of Science in Business Management -
WESTFIELD STATE COLLEGE
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