Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Douglas Dobler

Peoria,IL

Summary

Proficient business professional with over 20 years of expertise in telecom, project, and asset management. Skilled in technical analysis, troubleshooting, and equipment maintenance, ensuring optimal network performance and customer satisfaction. Demonstrates strong leadership and collaboration skills, driving team productivity and efficiency in high-pressure environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Field Engineer

T-Mobile
11.2014 - Current
  • Managed daily work assignments for field technicians, ensuring timely resolution of outages and achieving high completion rates for preventative maintenance.
  • Maintained and reported on asset tracking and cost metrics to market leadership, enhancing visibility, accountability, and informed decision-making in resource management.
  • Worked cross-functionally with teams to swiftly resolve network issues, strengthening interdepartmental communication and efficiency.
  • Managed general contractors to ensure project adherence, achieving timely completions and enhancing operational efficiency.
  • Diagnosed and repaired NSN eNB and gNb base stations, resulting in substantial improvements in network reliability and performance.
  • Maintained power plant equipment including -48 VDC plants, 240 VAC service and battery backup systems.
  • Served as the market lead for Asset Lifecycle Management, meeting and exceeding yearly operational goals.
  • Led disaster recovery operations, prioritizing network outages and deploying cross-functional teams and vendor partners for rapid resolution.
  • Actively resolved trouble tickets and made independent service decisions, demonstrating strong customer focus and service excellence.
  • Tested and troubleshot Ethernet and fiber optic systems to maintain network operations.

Construction Manager

KForce, General Dynamics
09.2013 - 11.2014
  • Oversaw construction projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
  • Executed site inspections with local authorities to confirm compliance with state regulations, mitigating potential delays.
  • Demonstrated strong leadership and communication skills, cultivating a team-oriented atmosphere that encouraged problem-solving.
  • Reviewed and revised project drawings for post-construction accuracy.
  • Consulted with diverse teams to resolve on-site challenges, fostering a cooperative environment that improved project outcomes.
  • Supervised teams of general contractors on commercial construction projects, ensuring strict adherence to project timelines.

Network Operations Center Engineer

U.S. Cellular
11.2005 - 08.2013
  • Provided Tier 2 technical support for field teams and Tier 1 staff.
  • Diagnosed and resolved faults on NSN eNodeB and ALU base station systems.
  • Utilized network monitoring tools for fault detection, ticket resolution, and system logging.
  • Remotely repaired Cisco and Alcatel-Lucent routers, minimizing downtime.
  • Analyzed performance metrics to identify and mitigate network issues proactively.
  • Processed escalated tickets and guided junior techs in resolving complex faults.

Education

Bachelor of Arts - Business Administration

University of Arizona Global Campus
Chandler, Az
02.2021

Bachelor of Arts - Accounting

University of Arizona Global Campus
Chandler, Az
01.2020

Associate of Applied Science - Network Systems Administration

DeVry University
Addison, IL
08.2014

Skills

  • Skilled in analyzing surveys and blueprints
  • Problem-solving skills
  • Asset Lifecycle & Cost Control
  • Data Collection
  • Skilled in Microsoft Office applications
  • Asset management
  • Project management
  • Troubleshooting
  • Microwave Communications
  • Programming
  • Project Management
  • Technical Analysis
  • Vendor management
  • Workforce Management
  • Technical field assistance

Certification

  • Lean Six Sigma Green Belt


Timeline

Sr. Field Engineer

T-Mobile
11.2014 - Current

Construction Manager

KForce, General Dynamics
09.2013 - 11.2014

Network Operations Center Engineer

U.S. Cellular
11.2005 - 08.2013

Bachelor of Arts - Accounting

University of Arizona Global Campus

Associate of Applied Science - Network Systems Administration

DeVry University

Bachelor of Arts - Business Administration

University of Arizona Global Campus

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