Douglas Ellis

• apraised damaged vehicles to determine degree of structural and mechanical damage.
• Developed estimates by costing parts, supplies and labor and calculating customers' payments.
• Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.e
• Supported customer service and satisfaction objectives by resolving escalated issues, establishing payment arrangements and promoting [Type] sales.

auto damage appraiser 1992-2002

negogiating auto damage and rv's .completing all apraisals within company guidlines .

identifying fraud and reporting to supervisor with evidence to denie fraugulent claims .

• Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
• Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
• Liaised between car owners and insurance agencies about auto damage and insurance claims.
• Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.

• Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
• Accurately estimated parts and labor for over repairs.
• Used [Software] to calculate damages and claim values.
• Liaised between car owners and insurance agencies about auto damage and insurance claims.
• also worked for travelers 2002-2004