Douglas Gallentine
Connellsville,Pennsylvania
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Master Technician
Meegan Ford
10.2020 - Current
- Enhanced vehicle performance by conducting comprehensive diagnostics and implementing appropriate repairs.
- Reduced customer complaints by providing accurate troubleshooting and timely resolution of complex technical issues.
- Maintained a high level of customer satisfaction with thorough communication and consistent follow-ups on repair progress.
- Achieved faster turnaround times by efficiently prioritizing tasks and streamlining workflow in the service department.
Mechanic
Scott Cs Auto
10.2017 - 10.2020
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Mechanic
Universal Well Services
10.2015 - 10.2017
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Mechanic
Green Acres Contracting Company
10.2014 - 10.2015
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Technician
Davies Ford
01.2010 - 10.2014
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Certification - Automotive
WyoTech - Blairsville Pa
Blairsville, PA06.2009
High School Diploma -
Connellsville Area Senior High School
Connellsville, PA06.2007
Skills
- Hand and Power Tools
- Troubleshooting Skills
- Maintenance Scheduling
- Calibrating Systems
- Electrical Repair Procedures
- Preventive Maintenance Services
Certification
pa state inspection
Timeline
Senior Master Technician
Meegan Ford
10.2020 - Current
Mechanic
Scott Cs Auto
10.2017 - 10.2020
Mechanic
Universal Well Services
10.2015 - 10.2017
Mechanic
Green Acres Contracting Company
10.2014 - 10.2015
Technician
Davies Ford
01.2010 - 10.2014
Certification - Automotive
WyoTech - Blairsville Pa
High School Diploma -
Connellsville Area Senior High School
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