DOUGLAS JENSEN
Wayne,PA
Summary
Highly versatile Registered Nurse and Nursing Coordinator with over a decade of experience spanning Clinical Operations, Home Infusion, Emergency Medicine, and Neurology. Recognized with multiple Daisy and Great Catch Awards for clinical excellence and patient safety. A strategic leader adept at managing complex logistics for high-acuity patient populations while maintaining clinical expertise case managing medically complex patients
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Resource Nursing Coordinator
Penn Medicine at Home
King of Prussia, Pennsylvania
06.2023 - Current
- Resource Management: Prioritized delivery of high-cost, high-acuity therapies, balancing clinical necessity with logistical efficiency to ensure zero-loss medication administration.
- Operational Oversight: Orchestrated care for high-volume patient populations by managing complex scheduling, supply chain logistics, and specialized medication deliveries.
- Hybrid Clinical Excellence: Maintain an active field presence, performing high-acuity infusions and utilizing Butterfly iQ ultrasound technology for difficult vascular access.
- Clinical Leadership: Provide real-time oversight and troubleshooting for field staff, acting as a vital liaison between frontline nurses and management.
- Workforce Coordination: Directed daily staffing schedules and coordinated emergency coverage for call-outs while leading service recovery efforts to resolve patient and provider concerns.
Home Infusion Registered Nurse
Penn Medicine At Home
King of Prussia, PA
09.2020 - 06.2023
- Managed full-time role in home infusion setting, delivering patient-centered care tailored to diverse clinical needs
- Collaborated with interdisciplinary teams to coordinate care and optimize treatment delivery for seamless patient experiences
- Leveraged data-driven quality improvement methods to identify care gaps and implement solutions enhancing safety and outcomes
- Apply systems-based, evidence-driven problem solving to support operational improvements aligned with organizational goals
- Train and precept newly hired nurses (4+), accelerating onboarding and maintaining high clinical and operational standards
Registered Nurse
Phoenixville Hospital
Phoenixville, PA
01.2018 - 01.2022
- Delivered care in a high-volume emergency department (~25,000+ annual visits), managing rapid patient turnover and prioritizing care in high-acuity situations
- Performed triage and clinical assessments to facilitate timely decision-making and enhance patient flow
- Coordinated care among physicians, specialists, and support staff to streamline treatment progression and enhance patient outcomes
- Communicated effectively with patients and families in high-stress environments, fostering trust and ensuring clarity of care plans
- Demonstrated strong critical thinking and adaptability in fast-paced, unpredictable clinical scenarios
- Collaborated within multidisciplinary teams to maintain throughput efficiency and uphold quality and safety standards
Registered Nurse
Lehigh Valley Health Network
Allentown, PA
01.2015 - 01.2018
- Managed care for complex medical-surgical and neurological patient populations, prioritizing multiple high-acuity cases simultaneously
- Coordinated interdisciplinary care plans with physicians, therapists, and case management, facilitating timely treatment progression and ensuring safe discharges
- Focused on patient safety and quality outcomes, enhancing effective communication across care teams
- Developed strong clinical assessment and critical thinking skills in a fast-paced inpatient environment with diverse patient needs
- Educated patients and families on diagnoses, treatments, and post-discharge care, fostering improved understanding and adherence to care plans
- Precepted and mentored newly hired nurses, supporting onboarding and reinforcing clinical and operational standards
Nursing Supervisor
HCR Manor Care
Pottstown, PA
09.2013 - 12.2014
- Full-time Charge Nurse on a 36-bed unit with 12 Cardiac rooms and a 24-bed rehabilitation wing, specializing in transitioning patients from an acute care setting to their home
- Responded to emergencies, filled staffing needs, and ensured patient and staff safety in 165-bed facility.
- Ensured efficient personnel operations to maintain quality care. and administrative tasks while facilitating effective communication across all authority levels in skilled nursing facility.
- Mentored 6 Registered Nurses, enhancing clinical skills and facilitating integration into team.
Education
Bachelor's of Science - Nursing
Drexel University
Philadelphia, PA01-2019
Associates Degree - Nursing
Montgomery County Community College
Blue Bell, PA05-2012
Skills
- Relationship Building
- Client Education
- Cross-Functional Collaboration (Physicians, Pharmacy, Care Teams)
- Clinical Expertise in Infusion Therapy & Vascular Access
- Ultrasound-Guided IV Placement (Near 100% Success Rate)
- Operational Efficiency & Workflow Optimization
- Problem Solving & Systems-Based Thinking
- High-Acuity Decision Making & Prioritization
- Territory-Level Autonomy & Time Management
Certification
Chemotherapy Certified, Oncology Nursing Society
Awards
- Great Catch Award recipient, 02/01/20, Phoenixville Hospital
- Daisy Award nominee, 09/01/19, Phoenixville Hospital
- Daisy Award recipient, 09/01/16, Lehigh Valley Hospital
- Great Catch Award recipient, 04/01/16, Lehigh Valley Hospital
- Champion of Caring award recipient, 09/01/13, Manor Care
References
References available upon request
Timeline
Resource Nursing Coordinator
Penn Medicine at Home
06.2023 - Current
Home Infusion Registered Nurse
Penn Medicine At Home
09.2020 - 06.2023
Registered Nurse
Phoenixville Hospital
01.2018 - 01.2022
Registered Nurse
Lehigh Valley Health Network
01.2015 - 01.2018
Nursing Supervisor
HCR Manor Care
09.2013 - 12.2014
Bachelor's of Science - Nursing
Drexel University
Associates Degree - Nursing
Montgomery County Community College